Overview of Surveys

Feedback contains flexible tools for creating custom surveys in a variety of formats. Surveys can be sent as mailings, served as web pages, or sent as events triggered by a campaign or business rule.

After you have defined the questions you want to ask, you can easily present them to your audience in surveys. With a wide range of formatting and customization options, including survey reminders, market testing, and full analytics integration for tracking results, surveys provide you with a powerful channel for inviting, gathering, and analyzing customer feedback.