Oracle Responsys integration
When you integrate Oracle Unity with Oracle Responsys, you can do the following:
- Seamlessly send segments you create in Oracle Unity to Responsys for use in campaigns and programs.
- Import behavioral campaign data and profile data from Responsys. This allows you to build more complete customer profiles in Oracle Unity.
Understanding Oracle Responsys
Oracle Responsys allows you to build contextually relevant, digital marketing campaigns for all consumers. Oracle Responsys Campaign Management is a cross-channel campaign management platform that delivers advanced intelligence at scale so you can create personalized messages based on the individual interests and preferences of customers and prospects.
Learn more about Responsys from the Oracle Responsys Help Center.
Exporting Oracle Unity segments to Oracle Responsys
Exporting Oracle Unity segments to Oracle Responsys allows you to access the segment data as Audiences in Oracle Responsys.
The image below shows the workflow of exporting segment data out of Oracle Unity into Oracle Responsys.
Audiences created in Responsys from Oracle Unity segments can be used in the following ways:
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Targeting Audiences in campaigns
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Targeting Audiences in programs
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Routing by Audience attributes in a program data switch
Learn more about Working with Oracle Unity segments in Oracle Responsys.
Importing Oracle Responsys data into Oracle Unity
Importing profile data and campaign behavioral data from Oracle Responsys allows you incorporate that data in segments you create.
The image below shows the workflow of importing profile and campaign behavioral data from Oracle Responsys.
Before you begin
Before setting up the integration, make sure you have the following features enabled in your Responsys account. If you need assistance enabling features, contact My Oracle Support to create a service request.
- AdvancedAPIsEnabled
- AudienceDesigner
- Connect
- CXAudience
- CXAudienceAsBusinessObjects
- WebServices
Note: When you enable Audience Designer, it limits the kind of filters you can create in your Responsys account. Learn more about Audiences from the Responsys Help Center.
Setting up the integration
Setting up the integration involves completing the following tasks in this order:
- Setting up the export of data to Oracle Responsys
- Setting up the import of data from Oracle Responsys
Once you complete the integration, learn more about Working with Oracle Unity segments in Oracle Responsys.
Visit the Responsys Help Center to learn more about Using Audiences imported from Oracle Unity.