Requesting Temporary Loaner Environments

Oracle Fusion Cloud Enterprise Performance Management customers and partners can request temporary loaner environments for familiarizing themselves with Cloud EPM or for developing a proof of concept in some situations.

Loaner environments, which can be used for a maximum of three months, are made available solely at the discretion of Oracle after an SVP-level review and approval process.

Process for Customers with EPM Enterprise Subscriptions

There is no need to request loaner environments; you are entitled to getting additional environments at no cost to you. Work with your Oracle Sales team, which will aid you in getting the additional environments. Once the Oracle Sales team has enabled the creation of additional environments, you can create the required instances. See Creating a Cloud EPM Instance in the Getting Started Guide for Administrators for instructions.

Process for Customers with Legacy or EPM Standard Subscriptions

You may only request temporary loaner environments for the type of subscription you already have by creating a technical service request. See Submitting a Technical Service Request.

The service request must contain the following information:

  • Required number of loaner environments.
  • Business justification for the request.
  • Start date of the loan period.
  • Duration of the loan period.
  • Preferred geographical region of the data center (example, North America, Europe, Asia). See Table 2-1 for a list.
  • Email addresses of the users who are to be created and assigned the role of Identity Domain Administrator of the loaner environment. These users can then add other users and assign them predefined roles as needed.

Note:

The loaner environments come with a pre-seeded user named loaneradmin_ww@oracle.com, who is assigned to the Identity Domain Administrator role. Do not remove this user.
Exceptions

While temporary loaner environments may be made available only for the type of subscription you already have, exceptions can be requested in situations such as the following:

  • You want to test the migration of current on-premises applications to Cloud EPM
  • You want to test the migration of existing legacy or EPM Standard subscriptions to EPM Enterprise subscription.

In such scenarios, do not create a service request. Instead, engage your Oracle Sales team to process loaner environment requests.