Requesting a Temporary Loaner Environment

Oracle Enterprise Performance Management Cloud customers or partners can request a temporary loaner environment for familiarizing themselves with EPM Cloud or for developing a proof of concept. Customers or partners can also request a temporary loaner environment to familiarize themselves with OCI (Gen 2) EPM Cloud environments. Loaner environments can be used for up to three months.

Loaner environments are made available after an Oracle SVP-level review and approval and is made solely at the discretion of Oracle.

To request a loaner environment, create a technical service request. See Submitting a Technical Service Request.

Note:

Create the service request against the appropriate Service Type; for example, PBCS or FCCS. Be sure to select either Application or Application Setup and Migration as the Problem Type to ensure that the service request is routed correctly to product support. Do not select Hosting Services as the problem type.

The service request must contain the following information:

• Required number of loaner environments.
• Business justification for the request, for example, testing with OCI (Gen 2).
• Start date of the loan period.
• Duration of the loan period.
• Preferred geographical region of the data center (example, North America, Europe, Asia).
• Email addresses of the users who are to be created and assigned the role of Identity Domain Administrator of the loaner environment. These users can then add other users and assign them predefined roles as needed.

Note:

The loaner environments come with a preseeded user named [e-mail], who is assigned to the Identity Domain Administrator role. Do not remove this user.