Requesting Oracle to Apply Monthly Update to Production Environments Prior to the Third Friday

Oracle applies the monthly update to test environments on the first Friday of the month and to production environments on the third Friday of the month. This schedule gives you a two-week period to test the monthly update in your test environments. However, you can ask Oracle to update your production environment before the third Friday of the month.

To request Oracle to apply monthly update before the third Friday:

• Create a Provide Feedback submission from the production environment. See Creating a Provide Feedback Submission.
• Create a technical service request that identifies the Provide Feedback reference number. See Submitting a Technical Service Request. The service request must contain the following additional information.
  • The reason (for example, need to get a new functionality available in the monthly update) why you want the production environment to be updated earlier than scheduled.
  • A formal request in the following format:

    I, <your name>, request Oracle to apply the monthly update <UPDTE_NUMBER> (for example, 20.07) to the environment <URL of the environment> now before the scheduled date of third Friday of the month.