Requesting the Migration of Environments to Another Data Center

A valid business justification; for example, a legal or security requirement to host data in a specific data center region or latency issues with the current data center region, is required to migrate EPM Cloud subscriptions to a new domain in another data center.

For information on relocating an environment to a different identity domain within the same data center, see Relocating an EPM Cloud Environment to a Different Identity Domain in Oracle Enterprise Performance Management Cloud Getting Started with Oracle Enterprise Performance Management Cloud for Administrators.

Considerations

• Generally, it takes over two weeks, from the time your request is approved and all required information is made available to Oracle, for Oracle to migrate EPM Cloud environments to a different data center.
• Your data is not moved as part of the migration. You are responsible for moving data after the new environments have been set up. Data migration is a self-service process. See Cloning EPM Cloud Environments in Oracle Enterprise Performance Management System Lifecycle Management Guide

Steps to Request a Data Center Migration

Complete these steps to create a request to migrate environments to another data center:

1. Create a Provide Feedback submission from the environment that you want to migrate to another data center. See Creating a Provide Feedback Submission.
2. Submit a technical service request, which includes the Provide Feedback reference number. See Submitting a Technical Service Request. The service request must contain the following:
   • The business justification for migrating the environment.
   • The data center to which you want the environment to be migrated.
   • The name of the identity domain in the new data center.