Requesting an Increase in Profitability and Cost Management and Enterprise Profitability and Cost Management Governor Limits

Oracle Hyperion Profitability and Cost Management and Enterprise Profitability and Cost Management use default artifact and dimension governor limits to ensure optimal performance. These limits are enforced when you create rules and objects in each dimension.

If you realize that you need to have the governors increased in your Profitability and Cost Management or Enterprise Profitability and Cost Management environment, Oracle requires you to test the impact of the increase in governor limits on the overall performance of the application. To run such tests, Oracle provides you a loaner environment from which governor limits have been removed. You are responsible for designing and executing test plans to determine the performance implications of your application design (data loads, integrations, calculations, extraction, migration, Oracle Smart View for Office retrievals, and so on). After adequate testing, request Oracle to increase the governor limits on specific dimensions in your environments.

To increase governor limits:

  1. Get a temporary loaner environment from Oracle by submitting a technical service request. In the service request specify the business justification for requesting the loaner environment. For detailed information, see Requesting a Temporary Loaner Environment. The Service Request must contain the following additional information:
    • A list of 10 or less users (first name, last name, and email address) of the loaner environment. These users will be created as Service Administrators.
    • A list of each governor limit that will be exceeded in testing and the number of artifacts, dimension members, or other counts specific to the limit expansions being tested.
    • The earliest date when the loaner environment is to be available for testing.

    Generally, Oracle makes loaner environments available within one week after a service request containing the required information is submitted. You have a maximum of three months to complete testing.

  2. Test your application design (data loads, integrations, calculations, extraction, migration, Smart View retrievals, and so on) to ensure that performance is acceptable.
  3. Ask Oracle to increase the governor limit on your production environments by updating the technical service request that you submitted to request the loaner environment. Complete the following steps:
    • Create a Provide Feedback submission from the loaner environment that was used for testing. Optionally, allow Oracle to access the maintenance snapshot of the environment by consenting to application snapshot submission. See Creating a Provide Feedback Submission.

    • Add the Provide Feedback reference number to the service request.
    • Provide the following additional information:
      • Confirmation that you completed performance tests with acceptable results.
      • A list of the activities that were tested for performance.
      • A list of the specific governor limits that should be increased, and the amount to which each limit should be increased.
      • URLs of all the environments where the governor limits are to be increased.
      • Written approval permitting Oracle to apply the increased governor limits.


      Generally, governor limits are increased during the next monthly update cycle of each environment that you identify. Depending on the monthly update development cycle, it may take up to six weeks for Oracle to increase the governor limits. Oracle may provide a one-off patch with the governor limit increase if you need it urgently because the current governor limit is blocking a critical milestone.