Sharing Files or Images using Collaboration Window

Mobile workers and back-office users can share files seamlessly using the Collaboration window.

You can share files, documents, and images in one-on-one conversations, helpdesk chats, or group settings such as conferences and broadcasts. Additionally, you can upload files from your device gallery to another user using the Collaboration Window.

As a mobile worker or back-office user (such as dispatchers or helpdesk operators), you can send and receive images without downloading them. You can also preview and validate files/images before sharing, ensuring that only valid files/images are shared.

This initial assessment helps you quickly understand the issue and share it with the relevant departments or experts for timely resolution. It also keeps your devices uncluttered, as there’s no need to download the files/images.