View the Comparing Resources by Number of Activities Report

The Comparing resources by number of activities report displays the number of completed activities for each work skill by resource and by job type or all direct children of a chosen bucket/aggregator for the selected month.

This report has the following characteristics:

• You can run it for buckets/aggregators. If you select an individual resource in the Resource Tree, the report will be configured for the parent bucket/aggregator.

• It refreshes automatically every hour

• The report does not include teamwork, non-customer activities, or pre-work

To view the Comparing Resources By Number of Activities report:

1. Click Dashboard to open the Dashboard.
2. Select the Comparing resources by number of activities chart

   The title bar of the chart displays a set of icons.

3. Click the Options icon to display the options for the chart.

   See Navigate the Dashboard for more details.

4. Select the following Month options from the drop-down list:

   • Selected– Reports for the month selected in the calendar

   • Before selected – Reports for the month before the one selected in the calendar

Results:

The Comparing resources by number of activities is represented with a column chart. The chart options allows you to choose a month to display the data for the corresponding period. You can filter the display data by an activity type group or activity type represented in the list of activities in the selected bucket or organization. You can also define the number of resources and the number of activities to display on the chart. You can select from 20, 40, 50 or all resources.

This figure shows the Comparing resources by number of activities report as a column chart with number of activities for each resource.

The horizontal axis lists individual resources by name; the vertical axis shows average activities. Each column represents the number of work orders completed by one resource during the month. The colors correspond to the work skills defined in the legend. Apart from differentiating the work skills in colors, you can also view them as text in the chart hints.

This table displays the elements in the Comparing resources by number of activities report and their description:

Element	Description
Header	Displays the report name, the reported period and the number of resources in the header.
Columns	Each column represents the number of activities of each type completed by a resource during the specified month. The chart columns contains several sections marked with different colors representing various types of activities. Apart from differentiating the activity types in colors, you can also view them as chart hints.
Legend	Denotes the type of activity performed by the resources in the selected bucket/organization. If the resources in the selected bucket/organization perform only some of the activity types existing in the system, the columns and the legend displays only the activities performed.
Axes	horizontal: Resources vertical: Number of activities
Hint	Each activity displays a hint pop-up with Resource name, activity type and the number of activities of such type.