View the Resources by Statuses Report

The Resources by statuses report shows at a glance the proportion of resources that have activated their routes compared to those who did not activate in time and those who are not working today. This report shows status of activities such as percentage of non-working day, not activated route and active route for a selected date in the calendar.

The Resources by Statuses report is represented with a column chart. The chart options allows you to select a date from the calendar. The number of resources and statuses are listed against statuses for the selected date.

This table displays the elements in the Resources by Statuses report and their description:

Element	Description
Header	Displays the report name and date.
Columns	The chart displays all the resources in the selected bucket or organization for the specified date. Each slice represents the percentage of the route status in the whole number.
Legend	The following statuses are available: Non Working Day Non Activated Route Non Activated in Time Activate Route Deactivated Route If resources of the selected bucket or organization have routes of only some of the statuses, the slices and the legend will contain only such statuses.
Hint	Each activity displays a hint with route status, number of resource routes of such status in the bucket or organization and their percentage share in the whole number of resources.

This report has the following characteristics:

• It depicts the number of resources for each status for the date that you select

• You can run it for any bucket or organization

• If you select an individual resource in the Resource Tree, the chart will be configured for the parent bucket

• It refreshes automatically every 10 minutes

To view the Resources By Statuses report:

1. Click Dashboard to open the Dashboard.
2. Select the Resources by statuses chart.

   The title bar of the chart displays a set of icons.

3. Click the Options icon to display the options for the chart.

   See Navigate the Dashboard for more details.

4. Select one of the following date options from the drop-down list:

   • Selected day– Reports for the day selected in the calendar

   • Day Before selected – Reports for the day before the one selected in the calendar

   The whole pie chart represents the total number of resources in a bucket or organization. The status of each resource can be represented by a "slice."

   This figure shows the Resources by statuses as a pie chart displaying the number of resources in a bucket.

   
   
   
5. The report shows the number of resources for the following statuses:

   • Non Working Day – The resource is not scheduled to work on this day

   • Not Activated Day – The resource has not activated his/her queue (route) for the day

   • Not Activated in Time – The resource activated the route outside the required activation time set by the client. For example, if the client decides all resources must activate no later than 15 minutes after the shift start time, then anyone outside of that time did not activate on time.

   • Active Queue – The resource has activated his or her route for the day

   • Deactivated Queue – The resource has deactivated his or her route for the day