View Payload Delivery Status

During the Oracle HCM Cloud to ADP Global Payroll integration flow, the application generates errors at these stages:

• Payload validation messages in Oracle HCM Cloud before sending the payload to ADP Global Payroll

• Delivery status of the payload to ADP Global Payroll from Oracle HCM Cloud

• Response from ADP Global Payroll after processing the payload that was sent

• Any process error messages from ADP Global Payroll for a batch file that was sent using HCM Extracts Payroll Interface for ADP Global Payroll

Payroll Interface Coordinator can review any exceptions or errors generated during these stages in the View Payload Delivery Results task under Data Exchange. You can also manage and process data for specific payrolls.

Payroll Interface Coordinator must have the data role with appropriate security profile inherited to review the messages. For more information about generating data roles using payroll security profiles, see Securing HCM guide.

A notification with the status message is sent to the Line Manager of the new-hire when,

• A new-hire is successfully created in ADP Global Payroll using the payload sent from Oracle HCM Cloud

• An error message is received from ADP Global Payroll while processing the payload

You can search records from the View Payload Delivery Results page using these filters:

• Person Number: Person number of the new-hire included in the payload

• Payroll Name: Name of the payroll associated with the new-hire transaction

• Start Date: Range start date when an error was generated

• End Date: Range end date when an error was generated

• Error Code: Error code generated during payload delivery failure

• Status: Codes of the records with Error, Reprocess, Reassigned, or Stopped status

Once you use these filters and search for a record, the retrieved message displays these attributes:

• Person Name: Name of the new-hire

• Person Number: Person number of the new-hire

• Payroll Name: Name of the payroll associated with the new-hire

• Source: Source of the error, such as ADP Delivery, Payload Validation, or HCM Extracts

• Assignee: Assigned person to act on the error when the status is reassigned

• Error Code: An unique code of the error

• Error Description: A short description of the error code

• Error Date: Date when the error was recorded

• Status: Processing status of the error message

• Actions

  • Row level action: Perform actions such as Reprocess and Stop on an error record.

  • Region level action: Perform actions such as Reprocess and Stop on a group of records.