Flagging contacts to receive plain-text emails
Note: We're updating our help center to reflect the new Redwood experience. During the transition, some content reflects the previous version of the UI.
With Oracle Eloqua, you can flag contacts to ensure that they always receive the plain-text version of emails.
Note: Plain-text emails do not include a tracking pixel. Without a tracking pixel, you can only view engagement metrics if a link is clicked.
To flag a contact to receive plain-text emails:
-
Navigate to Audience
, then click Contacts. - Open the contact you want to update.
- Go to the preferences:
- In the classic UI, click the Preferences tab.
- In the Redwood experience, go the Preferences panel.
- Click Send Text Only to flag the contact to receive only plain-text emails.
- In the classic UI, click Save to save the change. In the Redwood experience, the changes are immediate.