Flagging contacts to receive plain-text emails

With Oracle Eloqua, you can flag contacts to ensure that they always receive the plain-text version of emails.

Note: Plain-text emails do not include a tracking pixel. Without a tracking pixel, you can only view engagement metrics if a link is clicked.

To flag a contact to receive plain-text emails:

  1. Navigate to Audience An image of the Audience icon., then click Contacts.

  2. Open the contact you want to update.
  3. Click the Preferences tab to modify the contact's email preferences.
  4. Click Send Text Only to flag the contact to receive only plain-text emails.

    An image of the Send Text Only button.

  5. Click Save to save the change.

Learn more

Editing contacts

Sending an email as plain-text only in the Design Editor