Adding protections to email templates

Note: We're updating our help center to reflect the new Redwood experience. During the transition, some content reflects the previous version of the UI.

Protected templates let you control which elements marketers can edit or delete in emails created from a template. After you apply protections, protected elements display a visual indicator.

When a marketer creates an email from a protected template, Oracle Eloqua clearly identifies which content they can edit.

To manage an email template:

1. Navigate to Assets , then click Emails.
2. Open the templates list:
   • In the classic UI, click Manage Templates.
   • In the Redwood experience, select Templates from the page selector.

The steps to configure template protections depend on the editor you are using.

• Protect content using the Design Editor

• Protect content using the classic Source Editor

• Protect content using the Redwood Source Editor

After you apply protections, the template status changes to Protected.

Protect content using the Design Editor

1. Click to open the Settings panel.
2. Click Protected Content and choose what users can change:
   • To allow changes to layout settings (border settings) or the default email style, click Allow Changes to Email Style.
   • To allow changes to the overall email design, such as adding or moving content, click Allow Changes to Email Design.
3. Select the components you want users to edit and click Allow Changes to Content. By default, this setting is off.

Protect content using the classic Source Editor

1. Right-click an element and select Mark as Editable.
2. In the Settings dialog:
   • Select Mark as Editable and provide a descriptive name.
   • To allow users to remove the element, select Allow Delete.
3. Click Save.

Protect content using the Redwood Source Editor

1. Click Settings .
2. Click Enable template protection. All sections are locked by default.
3. To allow users to add or rearrange content using the components panel, enable Allow changes to design. When enabled, users can:
   • Add new components from the components panel
   • Move, copy, and delete components they add
   • Move components that are marked as editable
   When disabled, the components panel is not available.

   Note: This design lock feature is unique to Redwood and is not available in the classic editor. To access this feature, you must turn on the Redwood Experience.

4. Click Apply.
5. In Design view, enable the Visual Editor, then select a section to configure permissions in the Properties panel:
   • Select Allow user to edit content to make the section editable.
   • Select Allow user to delete content to allow removal of the section.
6. Click Save.

Tip: If you are using the Source Editor, you can manually add the elq-edit="true" and elq-delete="true" attributes. See the reference below for more information.

Protected HTML email reference

If you are working with HTML code, use the following attributes to protect elements in your email:

Attribute	Description
elq-edit="true"	Defines an element as editable in a template. Apply this attribute to block-level container elements used in email layouts, such as: Tables, rows, and cells (<table>, <tr>, <td>) Content containers (<div>, <p>) Also can be applied to the following: Span elements used to reference shared content, dynamic content, signature layouts, and cloud content Image elements Do not apply this attribute to inline or nested elements, such as links, spans, or text formatting tags.
elq-delete="true"	Defines an element as deletable. Apply this attribute to the same block-level container elements described above.

Learn more

Emails

Email templates