Microsoft Dynamics integrations
Oracle Eloqua integrates with Microsoft Dynamics in various ways to help leverage your CRM (customer relationship management) system.
Important: All Oracle Eloqua customers who are currently using the native integration for Microsoft Dynamics, with either Online (Office 365) or Online (Windows Live) as the authentication type, will need to authenticate all Integration users via OAuth to ensure their users can continue using the integration. OAuth authentication will need to be completed by February 10, 2021 to continue to leverage the functionality. See the product notice to learn more.
The following Microsoft Dynamics integrations are available:
- Oracle Eloqua native CRM Integration: Eloqua native CRM Integration is a two-way synchronization between a CRM (Microsoft Dynamics) and Eloqua. All new and modified Lead, Contact, and Account records from the CRM system are imported into Eloqua. Additionally, any records created or updated in Eloqua through form submissions or list uploads are written into the CRM system based on decisions made during the integration process. Eloqua tracked activities are created as tasks in the CRM system, and include Email Click-Throughs, Website Visits, Form Submissions, Email Opt Out, and Email Bouncebacks.
- Embedding Oracle Profiler in Microsoft Dynamics 2016 or Microsoft Dynamics 365: Profiler is the tool for viewing a contact's activity in one single graphical and tabular format in an easily accessible and data-rich application. Profiler makes up one of the components of the Eloqua Sales Tools, along with Engage.