Configuring and Using Auditing features

The audit information available in OpenAir and the different options to access this information give you the flexibility to implement an auditing scheme that suits your specific business needs.

This section introduces the basic concepts and mechanisms available for auditing purposes in OpenAir:

• Reports — The OpenAir Reports application allows you to configure and run reports for auditing purposes, including access logs. See Reports Overview.

• Audit trail fields — The audit trail fields allow you to report on changes made at a record or a field level, identifying what was changed, when and by whom. See Audit Trail Fields.

• Audit trail for custom fields and company switches — For custom fields and company switches, you can access a log of changes directly on the form. See Quick Audit Trail on Forms.

• Data export — OpenAir data export feature can be used to access the auditing information available from reports and audit trail fields. See Data Export for Auditing.

Tip:

You can use the User Scripting feature to extend the existing auditing capabilities. For example, a form script could be used to record additional audit information in a custom field on submit when certain conditions are met. See User Scripting.