Updating Transactions to Write-off or Recover Bad Debt
To keep financial and compliance reports accurate, use the Bad Debt box on journal entries to write-off uncollectible amounts. If those amounts are later recovered, select the Recovered Bad Debt box-available on both journal entries and customer payments-to reverse the write-off.
If existing journal entries and payments are missing these values, you can update them in bulk through CSV import or mass update. Correctly selecting these boxes ensures that relevant transactions are captured in the Philippines Recovered Uncollected Receivables saved search.
For more information, read the following topics: