Resolving Errors in Generating Modelo 390 Report File

Note:

To access the Spain Localization SuiteApp documentation in Spanish of Spain (español de España), see Spain Localization.

The following table lists possible error situations that occur when the SuiteApp fails to generate the Modelo 390 report file, and suggests solutions for these problems.

NetSuite Error Message

Suggested Solution

The period that you selected is invalid. Make sure you only select an entire fiscal year, and that the values selected in Start Period and End Period fields are the same.

Because Modelo 390 file has an annual reporting frequency, you can only choose to generate it for a specific fiscal year.

To resolve this error:

  1. Go back to Reports > Spain Reports > Country Tax Reports, where you previously tried to generate the Modelo 390 file.

  2. In the required fields Start Period and End Period, select a single fiscal year.

  3. Fill in the rest of the fields as you did for your last generation attempt.

  4. Click Generate.

The name of the subsidiary is too long. For Modelo 390 report generation, choose a name that does not exceed 60 characters. If you set both Name and Legal Name fields, only the latter must be compliant. You can update the name on the Subsidiary page.

This error message offers you a clickable link that takes you directly to the Subsidiary page of the subsidiary that you selected for your report generation.

You can also access this page by going to Setup > Company > Subsidiaries, and then selecting the subsidiary name from the list.

To Change the Subsidiary Name:

  1. On the Subsidiary page, click Edit.

  2. In the field Legal Name, fill in the legal name of your subsidiary that complies with the maximum limit of 60 characters.

  3. Click Save.

For more information, see Setting the Name for Your Spanish Subsidiary.

You did not select any activity in the Main Activity dropdown list on the Activity subtab of the Subsidiary page. Make sure you select an activity in this list to be able to generate Modelo 390.

Setting main activity for your subsidiary is a required step for Modelo 390 report generation. This error message offers you a clickable link that takes you directly to the Subsidiary page of the subsidiary that you selected for your report generation. For more information about setting the main activity on this page, see Setting Activities for Your Spanish Subsidiary.

Related Topics

Resolving Errors in Generating Spain VAT Report Files
Resolving Errors in Generating Modelo 303 Report File
Resolving Errors in Generating Modelo 349 Report File
Resolving Errors in Uploading Reports to the AEAT Online Portal
Generating Spain VAT Reports in the Spain Localization SuiteApp

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