Setting Preferences for Email Notifications

In the Notifications tab, select which activities you want to get email notifications about when there's a change in task lists, approvals, or jobs.

Task Manager notifications go out to users the day after the event that triggers them, and they're sent as a batch. For more information, see Enabling Email Notifications in Task Manager in the Oracle Help Center.

New users inherit the default email notification settings set by the Service Administrator. These settings include late notifications, status change notifications, and due date reminders. If the Service Administrator let users define their own email notification settings, you can do one of the following:

• Keep using the default settings defined by the Service Administrator by selecting Use Administrator’s Settings. Any subsequent updates the Service Administrator makes to email notifications settings will show up in your settings too.

• Customize your email notification settings by using Notify Me. If you don't set a value for one or more settings, those settings use the default values from the Service Administrator.

Note:

If the Service Administrator doesn't let users customize their notification settings, you won't be able to change any fields on this page.

You can set notifications to send for the these circumstances:

• Late notifications – Send a late notification to users the day after a task's due date.

• Status change notifications – Send a notification when the task's status changes so users know it's ready to be worked on.

• Due date reminder notifications – Send a reminder to users a set number of days before the task's due date.

To set up and enable email notifications:

1. From the Home page, go to Tools > User Preferences.

2. Click the Notifications tab.

3. (Optional) Check Use Administrator's Settings to use the preferences set by the Administrator.

4. In the Email Address field, enter your email.

5. Under Notifications, check the boxes for the updates for which you want notifications.

6. In the Email Start Time and Email End Time fields, select a start and end time for notifications.

7. For each notification type, select an option for Notify Me.

   Note:

   If you set Notify Me to Immediately, notification are sent immediately, even if it's outside of your email start and end time.

   To turn off notifications, select Never. This option isn't applicable for all notification types.

8. Click Save.

General Notices