Required Update for SuiteAnalytics Connect ODBC Drivers for Linux

On February 16, 2026, new DigiCert SSL certificates will be installed on the SuiteAnalytics Connect servers.

This change will cause older versions of the Linux ODBC driver for SuiteAnalytics Connect to stop working. The required driver update is necessary to maintain secure connectivity and prevent service interruptions. New versions of the ODBC drivers supporting the new ca4.cer certificate are available for download as of November 3, 2025.

To avoid a service outage, you must upgrade your Linux ODBC driver to version 8.10.181.0 or later before February 16, 2026. If you use Windows ODBC drivers, JDBC, or ADO.NET drivers, please review the guidance below to ensure continued connectivity.

Required and Preferred Actions

Find the version of your current driver, then review the table below to determine any required actions. To check your driver version, open the Windows Control Panel > Programs > Programs and Features, and locate your ODBC driver.

ODBC Driver Version	Required Actions	Additional Information
Linux ODBC Driver 8.10.181.0 or later	For 64-bit Linux systems, upgrade to Linux ODBC Driver 8.10.181 or later. Add the new ca4.cer certificate to your Truststore path and retain the path to the existing ca3.cer. Note: 32-bit Linux systems are no longer supported. However, if you still use it, you need to download the Certificates.zip from the Connect download page, add the new ca4.cer certificate to your Truststore path and retain the path to the existing ca3.cer.	For more information, see the following help articles: Downloading and Installing the ODBC Driver for Windows Configuring the ODBC Data Source on Linux Connecting Using a Connection String
Windows ODBC Driver (any)	Ensure you have the latest driver version installed. If you are connecting via connection string, verify that the Truststore attribute is set to "system."	For more information, see the following help articles: Downloading and Installing the ODBC Driver for Windows Connecting Using a Connection String

JDBC or ADO.NET Driver Version	Preferred Actions	Additional Information
JDBC Driver (any)	Verify truststore certificates.	If the required certificates are present, no action is required. If the certificates aren't there, you must add them manually. For more information, see Authentication Using Server Certificates for JDBC.
ADO.NET Driver (any)	Verify truststore certificates.	If the required certificates are present, no action is required. If the certificates aren't there, you must add them manually. For more information, see Authentication Using Server Certificates for ADO.NET.

Verifying Certificates for JDBC and ADO.NET Drivers

Follow these steps to check whether the required certificates are in your truststores. If the certificates are present, no further action is required. If they aren't there, you must install the certificates manually to avoid service interruptions.

Note:

The following paths and commands will vary, depending on your version of Java.

JDBC Drivers

1. Open a command window.

   1. Click the Start icon on the Windows Taskbar.

   2. Type cmd.

   3. Press Enter.

2. At the command prompt, type the file path for your Java bin directory.

   For example, "C:\Program Files\Java\jre1.8.0_144\bin".

3. Press Enter.

4. The command list for the Key and Certificate Management Tool is displayed.

5. In Windows Explorer, go to the folder where your Java truststore certificates are stored.

   For example C:\Program Files\Java\jre1.8.0_144\lib\security.

6. Copy the file path for the Java truststore certificates folder.

7. In the command window, enter the following command where path is the file path for your Java truststore certificates folder:

   keytool -list -v -keystore “path\cacerts”

   For example,

   keytool -list -v -keystore “C:\Program Files\Java\jre1.8.0_144\lib\security\cacerts”

8. Press Enter.

9. In the command window, a list of keystore entries appears. An entry named digicertglobalrootca should be listed. If it's not shown, you must manually add the required certificates to your Java truststore. For more information, see Authentication Using Server Certificates for JDBC.

   Note:

   You might be required to enter a keystore password before the keystore entries are displayed. If you don't know the keystore password, contact your administrator.

ADO.NET Drivers

1. On your Windows Start menu, type certmgr.msc in the search field.

2. Press Enter.

3. The Certificate Manager tool appears in a new window.

4. Open the Trusted Root Certification Authorities> Certificates folder.

5. The DigiCert Global Root CA certificate should be listed. If it's not, you can download the required certificates from the SuiteAnalytics Connect Driver Download page and manually add them to your Windows Trusted Root Certification Authorities store. For more information, see Authentication Using Server Certificates for ADO.NET.

General Notices