Settlement Discrepancies
In the Settlement and Fee Report, you might encounter records that show Retry in the first column for the deposit record. This indicates that there is a discrepancy in the settlement because a matching payment from the bank settlement couldn't be found in NetSuite.
Select Retry to start the automated settlement reconciliation process. This looks for a matching payment in NetSuite again. When no matching payment is found, it is noted and no further action on that discrepancy will be taken. You must manually resolve the discrepancy or contact NetSuite support if this is a recurring scenario. When a matching payment is found, a deposit is created in NetSuite.
A settlement discrepancy can occur if the failed transaction has already been moved from Undeposited Funds to another GL account. Transactions that aren't in Undeposited Funds can't be reconciled. To resolve this, move the relevant transactions out of the other GL account and back into Undeposited Funds then select Retry.