Enabling OAuth 2.0 Authentication for Field Service Management (Beta)
The enhanced mobile login authentication is a beta feature. The contents of this feature are preliminary and may be changed or discontinued without prior notice. Any changes may impact the feature's operation with the NetSuite application. NetSuite warranties and product service levels shall not apply to the feature or to the impact of the feature on other portions of the NetSuite application. NetSuite may review and monitor the performance and use of this feature. The documentation for this feature is also considered a beta version and is subject to revision. Please review Beta Software Legal Notices. ORACLE CONFIDENTIAL. For authorized use only. Do not distribute to third parties. Pre-General Availability Draft: May 19, 2026.
OAuth 2.0 authentication for the Field Service Management (FSM) mobile app is available as a beta feature. Complete a one-time setup to enable OAuth 2.0 for your account and activate it for the FSM mobile app.
This beta feature is intended for sandbox testing and isn't recommended for production account use. For the best beta experience, focus your testing on NetSuite login and authentication so you can review the setup process and mobile sign-in experience. Wait to test mobile data loading and syncing until a later release, because concurrency errors and timeouts are expected during the beta.
Complete the following tasks to enable OAuth 2.0 authentication in FSM:
You must have the Administrator role or a role with equivalent permissions to perform these steps.
After you finish these steps, FSM mobile app users can sign in using OAuth 2.0 authentication. Custom roles must have the Log in using OAuth 2.0 Access Tokens permission to use OAuth 2.0 authentication. To add this permission to a custom role, see Set Up OAuth 2.0 Roles.
For more information about managing OAuth 2.0, see the following topics: