Configuring Workforce Management

Configure Workforce Management (WFM) according to your needs.

Refer to the table for available configuration options and references.

Configuration

Description

Related Help Topic

Account Settings

Choose the amount and length of breaks employees can record.

Account Settings

Availability

Choose employee options for changing their availability.

Availability

Configuring Brands

Create brands and apply default settings units under the brand.

Configuring Brands

Locations

Add locations and configure schedules, locations, and other settings.

Locations

Jobs

Create jobs and configure related locations, jobs, and other advanced settings.

Jobs

Leave/Time Off

Set leave types, time in lieu, applications, approvals, holidays, overtimes, costings, and other related details.

Leave/Time Off

Validation Rules

Establish rules and criteria around the number and ages of employees working at a certain time.

Validation Rules

Shift Metrics

Set up items to track on individual shifts to be used for allowances, payroll, and reporting.

Shift Metrics

Financial Configuration

Set up details about employee superannuation funds.

Financial Configuration

Wage Setup

Create wage agreements and configure allowance, rate, penalty, and overtime rate conditions.

Wage Setup

Notifications

Set up reminders for important events, such as birthdays, document expiration, and others.

Notifications

Shift Reports

Create reports to track important weekly and daily statistics.

Shift Reports

Categories

Create location categories and groups for use in exporting shift reports.

Categories

Audit logs

View user actions related to publishing schedules, approving leaves, adding shifts, and others.

Audit logs

Greyscale mode

Change UI colors to high-contrast black, grey, and white for ease of viewing.

Greyscale mode

Security Settings

Set up two-factor authentication (2FA) to secure your account.

Security Settings

Dashboard

Configure the widgets, KPIs, and groups that appear on your WFM dashboard.

Dashboard

General Notices