Managing Exceptions
Important:
Exception Management (EM) is currently a limited release feature that's not available to all customers. Eligibility depends on data volume and model training readiness; accounts with a large amount or insufficient historical data may be restricted. If you can't access Exception Management, contact your NetSuite Account Manager for guidance and next steps.
After you have enabled the Exception Management (EM) feature, it starts learning from your transaction data from the past 18 months. Then, every hour, EM reviews transactions created or edited in the past hour and creates exceptions with supporting context when activity appears out of pattern.