NetSuite AI Connector Service Companion SuiteApp
The NetSuite AI Connector Service Companion SuiteApp provides a centralized repository of enterprise-grade AI prompts designed specifically for NetSuite users. This SuiteApp includes prompt samples with professionally crafted prompts that are designed to work with the NetSuite AI Connector Service and MCP Standard Tools SuiteApp, accelerating AI adoption across NetSuite.
The NetSuite AI Connector Service Companion SuiteApp and other related help topics, as well as the available prompt samples in the installed SuiteApp, may use the terms Companion or the Companion SuiteApp to refer to the NetSuite AI Connector Service Companion SuiteApp.
NetSuite lets you leverage an external AI client, using the Model Context Protocol (MCP), to directly access and interact with NetSuite data and functionality. The NetSuite AI Connector Service securely integrates with supported AI clients and allows them to use tools that interact with your NetSuite data. For more information and connection instructions, see NetSuite AI Connector Service.
NetSuite also provides a set of tools through the MCP Standard Tools SuiteApp to get insights from your NetSuite data and perform a wide range of tasks in NetSuite using natural language input. For more information and installation instructions, see MCP Standard Tools SuiteApp. The prompt samples available in the NetSuite AI Connector Service Companion SuiteApp gives you a set of practical prompt samples that you can reuse and adapt to match your company's processes and business needs.
As an extra layer of standardization when using the prompt samples, NetSuite provides an optional add-on skill for supported AI clients. You can download the netsuite-ai-connector-instructions skill (as a SKILL.md file) from the NetSuite SuiteCloud SDK GitHub repository to include in your AI client session. This skill adds extra context and repeatable guidance to help AI clients interpret and run prompt samples more predictably.
Read the following topics to learn more about the NetSuite AI Connector Service Companion SuiteApp and how to use it:
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Installing the NetSuite AI Connector Service Companion SuiteApp
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Available Prompt Samples in the NetSuite AI Connector Service Companion SuiteApp
Prompt Categories
The NetSuite AI Connector Service Companion SuiteApp provides prompt samples you can use in AI clients, organized by business function and industry. You can use these samples for reference, or you can copy and update them to fit your needs. For the full list of available prompt samples, see Available Prompt Samples in the NetSuite AI Connector Service Companion SuiteApp.
To help you get started with the NetSuite AI Connector Service using prompts with proven structures and consistent results across business functions and industries, the prompt samples are grouped into the following categories:
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Financial Prompts - Turn standard reporting questions into clear, repeatable analyses. These prompts provide a reliable starting point to help you interpret performance, spot drivers, and summarize results with consistent structure.
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Visualization Prompts - Present results in visual, executive-friendly summaries instead of long-form analyses. These prompts emphasize formatting, clarity, and an "at-a-glance" structure to support decision-making and reviews.
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Order to Cash (Customer Management) Prompts - Focus on customer management, quote-to-cash, and accounts receivable (AR) tasks with receivables and customer transaction prompts, as well as practical workflows. These prompts are designed to standardize common steps and outputs in the revenue cycle.
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Procure to Pay (Vendor Management) Prompts - Standardize vendor-side operational work and approvals. These prompts are built for repeatability in common accounts payable (AP) tasks and bill payment processes.
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Item Configuration Prompts - Standardize how products and items are defined for predictable reporting and billing behavior. These prompts focus on creating and updating item records and the key fields that drive downstream transactions.
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Record to Report Prompts - Use accounting workflows that support repeatable, structured inputs for accurate and consistent general ledger (GL) transactions. These prompts focus on creating and monitoring journal entries with structured fields.
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System Administration Prompts - Generate assessments to understand NetSuite configurations and customizations. These prompts help to surface complexity, dependencies, and opportunities to simplify.
How the NetSuite AI Connector Service Companion SuiteApp Works
The prompt samples in the NetSuite AI Connector Service Companion SuiteApp are specialized large language model (LLM) prompts written for AI clients that are connected to the MCP Standard Tools SuiteApp. These prompts perform tasks in NetSuite using the tools provided in the SuiteApp. The prompts work best when you treat them like clear, structured work requests. They define a workflow for the LLM instance to use the set of available tools to return outputs that hallucinate less, and are structured and more direct.
Whether you are writing your own prompt or adapting a prompt sample, a typical workflow in the NetSuite AI Connector Service Companion SuiteApp looks like this:
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Install the NetSuite AI Connector Service Companion SuiteApp
Install the SuiteApp from the SuiteApp Marketplace. For installation instructions, see Installing the NetSuite AI Connector Service Companion SuiteApp.
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(Optional) Upload the NetSuite skill file
Download the SKILL.md file (which defines the netsuite-ai-connector-instructions skill) from the NetSuite SuiteCloud SDK GitHub repository, and then upload it to your supported AI client session. This file adds shared context and repeatable guidance to help the AI client interpret and run prompt samples more predictably.
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Choose a prompt sample that matches your goal
After installing the SuiteApp and connecting to the MCP Standard Tools SuiteApp, access the available prompt samples in NetSuite by going to Setup > AI Companion Tools > AI Companion Library. For more information about the available prompt samples, see Available Prompt Samples in the NetSuite AI Connector Service Companion SuiteApp.
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Use the prompt actions to copy, open, or customize the prompt sample
After selecting a prompt sample, you can copy the prompt text, open the prompt in a supported AI client, or open the AI prompt custom record to customize it for your use case. If you want to review the full prompt details, you can expand the prompt sample and then choose an action.
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Fill in the placeholder values and run the prompt
After the prompt text is in your AI client's connected session, replace any placeholder values (for example, dates or subsidiary names) with accurate values for your use case, then run the prompt.
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Review the output and iterate
Using your prompt and the MCP Standard Tools SuiteApp, the AI client translates the commands into the appropriate NetSuite tool calls and operations. The results are returned directly to your AI client. You can view the outcome in your conversation interface and iterate on your prompt as necessary.
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(Optional) Save your customized version for reuse
If you customize a prompt when working with your AI client, you can save those changes in NetSuite for future use. On the Companion SuiteApp Suitelet page, click Customize on your customized prompt sample, paste your updated prompt text under Prompt, and click Save.