1. Order Management
  2. Payment Processing
  3. Payment Processing Options
  4. Electronic Bank Payments
  5. Setting Up Electronic Bank Payments
  6. Electronic Bank Payments Error Codes
  7. Payment File Formats

Payment File Formats

Error Code

Error Message

Description / Suggested action

EP_00012

The FreeMarker length exceeds the maximum allowed length {value} characters

This error occurs when the FreeMarker template is too long.

Go to Payments > Setup > Payment File Templates > edit the template in use and review the Advanced Template field.

EP_00013

FreeMarker errors were found in the custom payment file template. See error details here. For information, see the Working with Advanced Templates topic in the Help Center

This issue occurs if the Payment File Template contains FreeMarker syntax errors that needs to be corrected.

Go to Payments > Setup > Payment File Templates > edit the template in use and review the Advanced Template field. Check if you're using valid FreeMarker syntax, see the Working with Advanced Templates topic in the Help Center for guidance.

EP_00024

The payment file template of this batch can't be used because the Electronic Bank Payments license is expired. Contact your NetSuite account manager to renew your license.

This error occurs when your Electronic Bank Payments license has expired.

You must have the Electronic Bank Payments license or renew if it is already expired. The NetSuite SuiteApps License Client SuiteApp is also required to validate your license.

EP_00031

A FreeMarker Template Library file with the same name already exists. Every library file must have a unique name.

This error occurs when you're attempting to save a FreeMarker Template file name that already exist.

You must enter a unique file name for every new FreeMarker template created.

EP_00054

A Payment File Format with the same name already exists. You must enter a unique name for each record you create.

Renaming or creating a file format where name is already used by another Payment File Format.

You must enter a unique name for each file format record.

EP_00055

Editing a native Payment File Format is not allowed. You need to save this format with a different name.

You must rename the Payment File Format record to other than its default name.

EP_00056

Setting the Payment File Format as native is not allowed.

This error occurs when you enable the Native Format checkbox when editing a payment file format record. You must clear the field before saving.

Related Topics

General Notices