Applying a Customer Payment to an Invoice Summary

When accepting a customer payment, select the invoice summary that the payment should be applied to. You can also view the invoice summary numbers associated with the invoices on the payment sublist, where the Invoice Summary Number column is not displayed by default. You should customize the payment sublist to display the Invoice Summary Number column. Set this up one time only. When the column is set up, it is always displayed when you open a customer payment page.

To customize the payment sublist to show the Invoice Summary Number column:

1. Go to Transactions > Customers > Accept Customer Payments.

2. On the Apply subtab, click Customize.

3. On the Customize Sublist page, on the Additional Columns subtab, check the Invoice Summary Number box.

   The Invoice Summary Number column is now displayed every time you open a customer payment page.

To apply a customer payment to an invoice summary:

1. Go to Transactions > Customers > Accept Customer Payments > List.

2. Click the Edit link of the customer that you want to accept payments from, or click New to create a new Payment record.

3. Enter values in the required fields.

4. On the Apply subtab, in the Apply to Invoice Summary field, select the invoice summary number that this payment should be applied to.

   Only open invoice summaries are available in the dropdown list.

   
   Note:

   NetSuite automatically checks the Apply box for invoices that are included in the selected invoice summary number, while disabling Auto Apply. The invoice summary number of those invoices are displayed in the Invoice Summary Transaction column.

5. If there are individual invoices that you want to apply this payment to, check the Apply box for those invoices.

   Note:

   The marked invoices will not be included in the invoice summary . NetSuite treats them as individual invoices to which the amount on the payment record is also applied.

6. Click Save.

In case you need to reconcile any customer payments, you can open the Customer Payment record and view the invoice summary numbers associated with the invoices.

When the invoice summary is generated, the total of customer payments and deposits are included. Total advance payments from customers, recorded as Customer Deposits, are indicated under Payments Received This Period in the invoice summary, and in a column with the same label in its PDF file.

Note:

In addition to applying customer payments to invoice summaries, you must consider the following:

• AR Debit/Credit Adjustment transactions that were created from invoice summaries with Apply Invoice Summary Tax Adjustment enabled and an AR Debit/Credit Adjustment Item selected, can be included in the Customer Payment record. The Apply box of an AR Debit/Credit Adjustment transaction is automatically checked if the Apply box of its source invoice summary is checked. However, AR Debit/Credit Adjustment transactions that were created manually, are not automatically included in the payment record.

• Generated invoice summaries with any of its transactions deleted, must not be included in the Customer Payment record; otherwise, this will result in invalid data and an error will be encountered.

Related Topics

Japanese Invoice Summary

Setting the Invoice Summary Template

Specifying Customers Who Use Invoice Summaries

Specifying Transactions for Inclusion in an Invoice Summary

Including Payment Adjustments in the Invoice Summary

Adding Field Values to the Invoice Summary Output

Specifying a Folder to Save Invoice Summaries In

Generating a Japanese Invoice Summary

Regenerating an Invoice Summary for a Customer

Viewing Invoice Summary Generation Status

General Notices