Duplicate Record Notification
Users are notified of potential duplicates in three ways:
-
When you open a record that has potential duplicates, a notice is shown at the top of the page with a link to potential duplicates.
-
When you are creating a new record and enter matching data in fields that are set up as duplicate criteria, a warning is shown at the top of the page with a link to the potential duplicates. If you have permission to view those records, you can click a link to open those matching records.
-
When you add a record from a list by using Quick Add or you use the Inline Editing feature to make changes to a record that would make it a duplicate, you also receive a popup warning.
These notifications can help reduce the number of duplicate records created in your NetSuite account.
For OneWorld accounts, cross subsidiary records are not treated as duplicates. For example, two entities belonging to different subsidiaries will not be listed as duplicates on the Manage Duplicates Page.
Certain words or phrases are skipped over when NetSuite searches for duplicates. For a list of these words, see Words Excluded from Duplicate Detection Matching.