Setting Up Duplicate Detection

After you enable the Duplicate Detection feature at Setup > Company > Enable Features, you need to set the criteria for finding duplicates before records can be flagged. By default, NetSuite looks for duplicates by email address. See the following topics for more information:

Note:

Merging records also merges their transaction histories. The original data, such as entity name, is retained to preserve a transaction's history. You should limit who can merge records to specific roles or to a user with the Administrator role. This is particularly important if audit requirements discourage merging transaction records.

Related Topics

General Notices