Register Applications and Hardware
Operating Systems
NetSuite Point of Sale (NSPOS) supports running our application on several Windows®-based operating systems. For a complete lists, see the Application Summary section of the Payment Application Data Security Standard (PA-DSS) guide. You can find the PA-DSS guide by going to NetSuite Help > User Guides tab.
Required Third-party Applications
The following applications are prerequisites that must be installed on each register workstation prior to staging. If customers have questions about a third-party installation, we recommend they contact the support department associated with the company that provides the application. NetSuite Customer Support is also available to guide them.
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Microsoft® SQL Server 2016 Express Edition with latest service pack
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Microsoft Point of Service for .NET v1.14
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Microsoft .NET Framework 4.6.2
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OPOS 1.14 for some devices.
OPOS v1.14 is not required for peripheral hardware devices from the following manufacturers. It might be required for devices from other manufacturers. Customers should consult their hardware installation guides.
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Epson®
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Hewlett Packard (HP)®
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Logic Controls®
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Star Micronics®
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Toshiba®
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Optional Third-party Payment Gateway Applications
Payment gateways are third-party applications selected by retail businesses to handle credit or debit card authorizations. Some payment gateway providers require that the retailer install a third-party application on each NSPOS register that uses their service.
Information on security protocols utilized by these providers and their applications can be found on each gateway provider’s website. For a list of providers supported by NSPOS, see Payment Gateways in the NetSuite Point of Sale Administrator Guide.
Register Specifications
Depending on the functions supported by a register workstation, the optimal requirements for a register can vary.
We use the following terms to describe a register’s role in NSPOS:
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Standalone
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Server with POS
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POSClient
For more information, review the section in this document on Store Server Architecture or see Store Server Architecture in the NetSuite Point of Sale Administrator Guide.
Standalone or POSClient Registers
The following specifications apply to NSPOS Standalone or POSClient registers in a customer’s stores. These workstations provide normal register functions for sales and other transactions.
Recommended Specifications
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Processor speed: 2.2 GHz (2.8 GHz recommended)
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Processor type: Intel Dual-Core / Core i3 (or AMD equivalent) or above
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Operating system: Windows 10 64 bit, required to address memory if RAM above 4 GB
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RAM: At least 4 GB (6-8 GB recommended)
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Hard disk drive (HDD) or solid state drive (SSD): 30 GB free space or above
Configurations that only meet the minimum requirements might experience slower processing times during periods of high-volume traffic.
Server with POS Registers
These specifications apply to Server with POS workstations. In addition to providing normal register functions for sales and other transactions, these workstations act as the database server for POSClient registers.
The following are for a Server with POS register connected with five POSClient registers. Setups not meeting the minimum requirements might experience performance issues.
Minimum Specifications
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Processor speed: 3.2 GHz (2 cores 4 threads)
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Processor type: Intel Dual-Core / Core i3 (or AMD equivalent) or above
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Operating system: Windows 10 64 bit
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RAM: At least 6 GB (8 GB recommended)
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Solid state drive (SSD): 30 GB free space or above
Recommended Specifications
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Processor speed: 3.2 GHz (4 cores 4 threads)
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Processor type: Intel Dual-Core / Core i5 (or AMD equivalent) or above
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Operating system: Windows 10 64 bit
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RAM: At least 8 GB (16 GB recommended)
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Solid state drive (SSD): 30 GB free space or above
Microsoft deprecated support for Windows 7 Professional on January 14, 2020. If you have not migrated to a more recent operating system, we recommend doing so.
Supported OPOS Peripheral Types
NSPOS supports the following OLE for Retail Point of Sale (OPOS) compatible devices. You should confirm support for specific device models with your hardware provider.
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POS Printers
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Bar Code Scanners
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PIN Pads
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Signature Capture Devices
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Magnetic Stripe Readers (MSRs)
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Line Displays
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Cash Drawers
Using a Kiosk setup to limit workstation access
An administrator can set up a workstation to function as an NSPOS kiosk register. This kiosk setup can serve two purposes:
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It can let shoppers scan or enter items and tender out a purchase without the need for interaction with a cashier.
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It can prevent a cashier from accessing the operating system or other applications besides NSPOS.
Most kiosk options use the account features available in Windows in combination with running NSPOS maximized in the workstation display. The administrator creates a “kiosk user” that limits operations to the NSPOS application. All other applications and most Windows functions are locked out. NSPOS can be set to launch automatically when the kiosk user logs to Windows. A shopper or cashier using the kiosk workstation cannot do anything outside of NSPOS.
The administrator or other authorized user can exit NSPOS and the kiosk account by pressing Ctrl+Alt+Del and logging in with a different account.
In general, users should follow these security recommendations:
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Consider setting the workstation startup features to automatically log in to the kiosk account and open NSPOS. This setup can prevent register downtime in the event the workstation undergoes a restart.
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Keep the authorized user or administrator account password strong so that a malicious shopper or cashier cannot bring up a log in page and access other features.
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If a kiosk workstation includes an attached keyboard, try to prevent access to the Windows key.
The kiosk setup procedures vary based on the Windows operating system running on the workstation. For additional information and links pertaining to different versions, see Set up a Self-serve Kiosk in the NetSuite Point of Sale Administrator Guide.