Known Limitations of SuiteTax

SuiteTax is a non-reversible feature and when enabled, it can't be disabled. Be sure to review any incompatible features before implementing SuiteTax in your account.

The tables below list products, features, preferences, SuiteApps/bundles, and transaction types that SuiteTax doesn't support yet.

Also check the table “Tax Functionalities/Use Cases” for what the NetSuite SuiteTax Engine doesn't support yet.

PRODUCT NAME

ADDITIONAL INFORMATION

NetSuite CRM

No plans to support this

NetSuite CRM+

No plans to support this

NetSuite JCurve

No plans to support this

NetSuite Small Business

No plans to support this

NETSUITE FEATURE

ADDITIONAL INFORMATION

Advanced Promotions

This feature is being deprecated, and customers will need to migrate to SuitePromotions.

Multi-Book Accounting

Multi-Book support for Country Tax Reports is still in progress. You can't translate Tax Amount fields on secondary books yet, so you'll need to calculate them manually in saved searches or custom reports.

Store Pickup

This feature needs changes to the NetSuite tax engine logic for the US because it isn't supported yet.

SuiteAnalytics Connect

In the NetSuite.com data source, you can query tax-related information from legacy tax and SuiteTax. To query your SuiteTax data with SuiteAnalytics Connect Service, you can access both the NetSuite.com and NetSuite2.com data sources. To query the SuiteTax related records and fields only, you can access the NetSuite2.com data source. When the SuiteTax feature is enabled for an existing legacy tax customer, the legacy tax data is migrated to SuiteTax. Tax-related information from the migrated legacy tax data is then accessible in netsuite2.com. For more information, see Using the NetSuite.com to NetSuite2.com Map.

Web Site

You can only enable SuiteTax if Site Builder websites are inactive, or their Web Site Scope is set to ‘Information and Catalog’ or ‘Information Only.’ For all other Web Site Scopes, SiteBuilder isn't supported with SuiteTax. For more information about the Web Site Scope setting on the Website Setup record, see Multi-Site Settings.

To inactivate websites, ensure the Website, Site Builder (Website), and Site Builder (Web Store) features are enabled, then see Making a Website Inactive.

NETSUITE PREFERENCE

CATEGORY

ADDITIONAL INFORMATION

International Tax Reports bundle with enabled Cash Basis preference

Commerce Preferences

The Cash Basis preference isn't supported by SuiteTax Reports bundles.

COMMERCE BUNDLE NAME

BUNDLES SUPPORTED

BUNDLES NOT SUPPORTED

ADDITIONAL INFORMATION

NetSuite Point of Sale

None

399097, 294243

Reference Checkout

None

41420, 42258, 42259, 49333, 58479, 59236, 65077, 69019, 96111

SuiteCommerce

Latest managed bundle ID

244223, 244701, 254199

SuiteTax for the US and Canada is supported in SuiteCommerce since the 2019.1 release.

SuiteCommerce isn't compatible with VAT countries.

SuiteCommerce Advanced

All bundles since 2019.1 release

65289, 72468, 74184, 76143, 90208, 106488, 107016, 134090, 134179, 163477, 164066, 165410, 193341, 194217, 222165, 228138, 228165, 238695, 238696, 244221, 244699

SuiteTax for the US and Canada is supported in SuiteCommerce Advanced since the 2019.1 release.

If you're on an older version, you'll need to upgrade to 2019.1 or later. SuiteCommerce Advanced isn't compatible with VAT countries.

SuiteCommerce InStore

None

Not supported

There are no plans to support this currently.

SUITEAPP/BUNDLE NAME

LOCALIZATION

BUNDLES NOT SUPPORTED

ADDITIONAL INFORMATION

Affordable Care Act (ACA) Reporting

US

147355

Affordable Care Act Back Office

US

155007

Australia Post

Australia

93157

Brazil Localization

Brazil

130074

Dedicated Brazil SuiteTax localization bundle available.

China Bills & Expense Reports Generation

China

273503

China has a localization bundle that is compatible with SuiteTax. See Setting Up China Localization.

International Tax Reports

Global

43003, 14864

Regional bundles in SuiteTax available for specific countries. For more information, see Country Tax Reports in Tax Reporting Framework.

Japan Financial Statements

Japan

249424

Japan Localization

Japan

321605

Mexico Compliance

Mexico

131375, 37153

Mexico has its own SuiteTax localization bundle. Refer to bundle ID 373485.

Payment Gateway

Global

47196

Portugal Invoice Certification

Portugal

282346, 33315

Southeast Asia Localization

Malaysia, Philippines, Singapore, Thailand

234547

Bundle can remain installed during SuiteTax migration

Supplementary Tax Calculation

EU Countries

123426

The NetSuite SuiteTax Engine includes most of this functionality

Tax Audit Files

France, Germany, Malaysia, Mexico, Norway, Philippines, Portugal, Singapore, OECD Member Countries, UAE, Others (GL Data Extracts)

47492, 15003

France, Germany and the Philippines are supported in SuiteTax with regional bundles. For more information, see Country Tax Reports in Tax Reporting Framework.

Withholding Tax

Global

47459, 21144

The SuiteTax Engine supports withholding tax calculation when you create a bill or invoice.

TRANSACTION TYPES

ADDITIONAL INFORMATION

Advanced Intercompany Journal Entry

There are no tax-related fields (tax amount, tax code, tax rate) for this transaction type.

Expense Report

If you're using the Employee Center role, you won't see tax-related fields (tax amount, code, or rate) for this transaction type. Use a different role to enter an expense report if you need those fields.

Purchase Requests

If you're using the Employee Center role, you won't see tax-related fields (tax amount, code, or rate) for this transaction type. Use a different role to enter an expense report if you need those fields.

Finance Charge

In legacy, this feature auto calculates the late penalty charges and taxes on overdue invoices.

In SuiteTax, tax isn't auto-calculated. You must add the tax code manually to calculate tax.

The following tax functionalities and use cases aren't yet supported by the NetSuite SuiteTax Engine yet, but SuiteTax partners may offer solutions.

TAX FUNCTIONALITIES/USE CASES

ADDITIONAL INFORMATION

Cash Basis Tax Reporting

No workaround available

Partially deductible VAT and reverse charge on partially deductible purchases

See the NetSuite SuiteTax Engine Setup Guide and Partially Deductible and Non-deductible Taxes in SuiteTax for more information.

Tax Periods

SuiteTax doesn't support Tax Periods, but we've added the Tax Point Date field instead, which you can enable Tax Point Date at the Nexus level. Tax reports use this date field.

Early Settlement Discounts

To calculate tax on early settlement discounts, you need to create your own customization.

Automatic Creation of Withholding Tax Codes

Withholding tax codes and tax rates aren't provisioned automatically. You'll need to add them manually. See the NetSuite SuiteTax Engine Setup Guide for the steps.

Withholding Tax on Payments

The SuiteTax Engine doesn't support Withholding Tax on Payments.

General Notices