Making a Website Inactive
If you want to make a website inaccessible to users without deleting it permanently, you can set the website record to inactive. An inactive website is no longer accessible to users, but retains its internal references to other areas of NetSuite.
Inactivating a website has the following effects:
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Makes all the website domains inaccessible.
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Deletes the website search index.
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Clears all caches, including CDN caches.
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Reduces the number of active websites, thereby freeing up a site license.
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Removes the inactive site from most related dropdowns and lists. For example, you can't select it from domain records.
All Commerce offerings can be made inactive. You can reactivate an inactive site if your NetSuite licence hasn't reached its site limit. If you reactivate a website, its search index needs rebuilding before it's accessible again. For more information about rebuilding a search index, see Events that Trigger Search Index Rebuild.
To inactivate a website:
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Go to Commerce > Websites > Website List.
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Click Edit next to the website you want to make inactive.
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Check the Inactive box.
Review the confirmation message to ensure you understand the effects of website inactivation. Click OK to continue.
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Click Save.
After you make a website inactive, it's no longer available for selection in dropdown lists. However, inactive websites are still included in reports and saved searches. To filter out inactive records from reports and search results, you set the Inactive filter to False. Similarly, if you don't want to see items from inactive sites, set the Web Site – Inactive filter to False in your item saved searches.
To view inactive websites:
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Go to Commerce > Websites > Website List.
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Check the Show Inactives box.
The page reloads to display inactive websites.
To reactivate an inactive website:
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Check that you haven't reached the site limit in your NetSuite license. If you have, contact your account manager to purchase additional site licenses. You can also free up a site license by inactivating an unused site.
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Go to Commerce > Websites > Website List.
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Check the Show Inactives box at the top of the list of websites.
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Click Edit next to the inactive website you want to reactivate.
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Clear the Inactive box.
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Click Save.
A search index rebuild is triggered for the website. Visitors can access the website after the rebuild finishes.
If you have SuiteTax enabled, you can only reactivate inactive Site Builder websites if their Web Site Scope is set to "Information and Catalog" or "Information Only".