Deleting a Website

Deleting a website removes it permanently and irrecoverably. Users are no longer able to access it and no history or audit trail is retained.

While it is often possible to delete simple websites, in most scenarios, it is not possible or desirable to delete a website completely. For example, it is not possible to delete a website record if other NetSuite records are dependent on it or if there are database references to it that cannot be deleted.

When trying to delete a website, you can encounter two types of dependant record scenarios:

If you cannot delete your website record, you can inactivate it instead. For more information, see Making a Website Inactive.

To delete a website:

  1. Go to Commerce > Websites > Website List.

  2. Click Edit next to the website you want to delete.

  3. Select Delete from the Actions menu.

  4. Click OK to confirm that you want to delete the website.

    If the website has no dependant records, it is deleted.

    If the website does have dependant records, it is not deleted. Instead, a list of the dependant records is displayed.

    In some cases, you may be able to delete a website with dependant records. To do this, access each of the dependant records and, if possible and desirable, delete them or remove their connection to the website. Then, attempt to delete the website again. Remember that not all websites can be deleted.


You cannot delete the primary website.

Related Topics

Website Deletion and Inactivation
Making a Website Inactive
Taking a Website Offline for Maintenance
Differences between Deleting, Inactivating, and Taking a Website Offline

General Notices