Common Indirect Cost Allocation Transaction Creation Errors

When the automatic creation of indirect cost allocation transaction in the account fails, the administrators will receive an email that contains the details of the error.

Following are some of the indirect cost allocation transaction creation errors and their resolutions:

Error	Description	Action
You have entered an invalid field value <value> for the following field: cseg_ica_cost_ctgry	The cost category you selected is inactive.	Go to Indirect Cost Allocations > Setup > Cost Categories. Check the Show Inactives box. Clear the Inactive box next to the cost category you selected in Allowable Cost list. Click Save. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
You have entered an invalid field value <value> for the following field: Account	The indirect cost allocation account is inactive, or the account is unavailable in the subsidiary.	Go to Setup > Accounting > Chart of Accounts. Check the Show Inactives box. Locate the account that is selected in the Indirect Cost Allocation Account list on the Indirect Cost Allocation Method and Rates page. Click the corresponding Edit link. Clear the Inactive box and select a subsidiary to make it available. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
You need to enter a value for the following field: Restriction	There is a missing required custom segment.	Go to the expense transaction that needs to be processed: If the expense transaction is for credit cards, go to Transactions > Bank > Use Credit card. If the expense transaction is for vendor bills, go to Transactions > Payables > Enter Bills. If the expense transaction is for journal entries, go to Transactions > Financial > Make Journal Entries. If the expense transaction is for expense reports, go to Transactions > Employees > Enter Expense Report. Click Edit next to the transaction. Select a value for each required custom segment. Click Save. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
The account used by the transaction is not available on this subsidiary.	There is no offset account.	Go to Setup > Accounting > Accounting Preferences. On the Items/Transactions subtab, select an account from Indirect Cost Allocation Account sublist. Click Save. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
You have entered an invalid field value <value> for the following field: cseg_npo_grant_segm	A custom segment has an inactive value. Example: Grant A was selected in Indirect Cost Allocation Method and Rates and in the expense transaction, but Grant A is tagged as inactive.	Go to Customization > Lists, Records & Fields > Record Types. Click List next to the custom segment. Check the Show Inactives box. Click Edit next to the inactive custom segment. Clear the Inactive box. Click Save. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
Undefined	The allocation segment is inactive.	Go to Customization > Lists, Records & Fields > Custom Segments. Check the Show Inactives box. Click Edit next to the inactive allocation segment. Clear the Inactive box. Click Save. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
The transaction record subsidiary must be present in both item and customer subsidiary lists.	There is a subsidiary mismatch between Customer and Item in ICA Method and Rates record or in the expense transaction.	Go to Indirect Cost Allocations > Allocations > Allocation Method and Rates. Click Edit next to the record in question. Check the selected ICA Customer and the selected subsidiary. In the Allowable Costs subtab: Click Edit next to the allowable cost record in question. Check the selected ICA Item and its subsidiary. The ICA Customer and the ICA Item must belong to the same subsidiary. Go to the source transaction that needs to be processed. Check the selected subsidiary in the expense transaction. The selected subsidiary for ICA Customer, ICA Item, and in the expense transaction must be the same. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
The lines have reached the maximum allowable amounts. Review the MTDC in the ICA Methods and Rates page and update the maximum allowable amounts for generating lines.	One or more allowable maximum base amount has reached the limit.	Go to Indirect Cost Allocations > Allocations > Allocation Method and Rates. Click Edit next to record in question. Check the ICA Customer selected and its subsidiary. On the Allowable Costs subtab: Click Edit next to the allowable cost record in question. Update the Allowable Maximum Base Amount field to allow more transactions to be processed. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
The internal IDs you have entered are invalid. Make sure that the internal IDs are present in the allocation segment record, and then try again.	The Internal ID entered does not exist.	Go to Customization > Lists, Records & Fields > Record Types. In the Edit column, click the allowable segment selected in your ICA Preferences. Use the existing field ID from Fields Subtab or add a new field. Enter the same ID in the appropriate field in ICA Preferences. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
The selected tax code is not valid for this subsidiary. Check if tax code is available in the subsidiary's country	The country selected in the Tax Code field and the country selected in the Subsidiary field does not match.	Go to Indirect Cost Allocations > Allocations > Allocation Transactions. Click View next to the transaction in question. Check the populated subsidiary. Go to Setup > Company > Subsidiaries. Click View next to the subsidiary present in the ICA Transaction. Check the selected country for the subsidiary. Go to Setup > Accounting > Tax Codes. Create a tax code for the populated subsidiary in the transaction. Make sure that the country selected matches the selected country for the populated subsidiary. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.
The selected tax code is not valid for this transaction. Check if the tax code is enabled for sale transaction.	The subsidiary in the ICA Transaction does not match the subsidiary in the tax code.	Go to Indirect Cost Allocations > Allocations > Allocation Transactions. Click View next to the transaction in question. Check the populated subsidiary. Go to Setup > Accounting > Tax Codes. Click Edit next to the tax code. In the Subsidiaries field, select the value that matches the subsidiary populated in the ICA record. Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

Error

Description

Action

You have entered an invalid field value <value> for the following field: cseg_ica_cost_ctgry

The cost category you selected is inactive.

Go to Indirect Cost Allocations > Setup > Cost Categories.
Check the Show Inactives box.
Clear the Inactive box next to the cost category you selected in Allowable Cost list.
Click Save.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

You have entered an invalid field value <value> for the following field: Account

The indirect cost allocation account is inactive, or the account is unavailable in the subsidiary.

Go to Setup > Accounting > Chart of Accounts.
Check the Show Inactives box.
Locate the account that is selected in the Indirect Cost Allocation Account list on the Indirect Cost Allocation Method and Rates page. Click the corresponding Edit link.
Clear the Inactive box and select a subsidiary to make it available.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

You need to enter a value for the following field: Restriction

There is a missing required custom segment.

Go to the expense transaction that needs to be processed:
- If the expense transaction is for credit cards, go to Transactions > Bank > Use Credit card.
- If the expense transaction is for vendor bills, go to Transactions > Payables > Enter Bills.
- If the expense transaction is for journal entries, go to Transactions > Financial > Make Journal Entries.
- If the expense transaction is for expense reports, go to Transactions > Employees > Enter Expense Report.
Click Edit next to the transaction.
Select a value for each required custom segment.
Click Save.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

The account used by the transaction is not available on this subsidiary.

There is no offset account.

Go to Setup > Accounting > Accounting Preferences.
On the Items/Transactions subtab, select an account from Indirect Cost Allocation Account sublist.
Click Save.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

You have entered an invalid field value <value> for the following field: cseg_npo_grant_segm

A custom segment has an inactive value.

Example: Grant A was selected in Indirect Cost Allocation Method and Rates and in the expense transaction, but Grant A is tagged as inactive.

Go to Customization > Lists, Records & Fields > Record Types.
Click List next to the custom segment.
Check the Show Inactives box.
Click Edit next to the inactive custom segment.
Clear the Inactive box.
Click Save.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

Undefined

The allocation segment is inactive.

Go to Customization > Lists, Records & Fields > Custom Segments.
Check the Show Inactives box.
Click Edit next to the inactive allocation segment.
Clear the Inactive box.
Click Save.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

The transaction record subsidiary must be present in both item and customer subsidiary lists.

There is a subsidiary mismatch between Customer and Item in ICA Method and Rates record or in the expense transaction.

Go to Indirect Cost Allocations > Allocations > Allocation Method and Rates.
Click Edit next to the record in question.
Check the selected ICA Customer and the selected subsidiary.
In the Allowable Costs subtab:
1. Click Edit next to the allowable cost record in question.
2. Check the selected ICA Item and its subsidiary.
  
  The ICA Customer and the ICA Item must belong to the same subsidiary.
Go to the source transaction that needs to be processed.
Check the selected subsidiary in the expense transaction.

The selected subsidiary for ICA Customer, ICA Item, and in the expense transaction must be the same.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

The lines have reached the maximum allowable amounts.

Review the MTDC in the ICA Methods and Rates page and update the maximum allowable amounts for generating lines.

One or more allowable maximum base amount has reached the limit.

Go to Indirect Cost Allocations > Allocations > Allocation Method and Rates.
Click Edit next to record in question.
Check the ICA Customer selected and its subsidiary.
On the Allowable Costs subtab:
1. Click Edit next to the allowable cost record in question.
2. Update the Allowable Maximum Base Amount field to allow more transactions to be processed.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

The internal IDs you have entered are invalid.

Make sure that the internal IDs are present in the allocation segment record, and then try again.

The Internal ID entered does not exist.

Go to Customization > Lists, Records & Fields > Record Types.
In the Edit column, click the allowable segment selected in your ICA Preferences.
Use the existing field ID from Fields Subtab or add a new field.
Enter the same ID in the appropriate field in ICA Preferences.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

The selected tax code is not valid for this subsidiary.

Check if tax code is available in the subsidiary's country

The country selected in the Tax Code field and the country selected in the Subsidiary field does not match.

Go to Indirect Cost Allocations > Allocations > Allocation Transactions.
Click View next to the transaction in question.
Check the populated subsidiary.
Go to Setup > Company > Subsidiaries.
Click View next to the subsidiary present in the ICA Transaction.
Check the selected country for the subsidiary.
Go to Setup > Accounting > Tax Codes.
Create a tax code for the populated subsidiary in the transaction.

Make sure that the country selected matches the selected country for the populated subsidiary.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

The selected tax code is not valid for this transaction.

Check if the tax code is enabled for sale transaction.

The subsidiary in the ICA Transaction does not match the subsidiary in the tax code.

Go to Indirect Cost Allocations > Allocations > Allocation Transactions.
Click View next to the transaction in question.
Check the populated subsidiary.
Go to Setup > Accounting > Tax Codes.
Click Edit next to the tax code.
In the Subsidiaries field, select the value that matches the subsidiary populated in the ICA record.
Generate the indirect cost allocations manually. For guidelines and procedure, see Generating Indirect Cost Allocations Manually.

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