Understanding E-Document Transaction Response
The Electronic Transaction Response feature enables you to create and send transaction responses with Acknowledged and Accepted status when receiving the inbound e-document. To use this feature, you must do the following:
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Check the Support Transaction Response box in the subsidiary preferences.
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Assign the E-Document Transaction Response template to a specific subsidiary and transaction type. For more information, read Creating E-Document Transaction Response Template.
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Assign the E-Document Transaction Response sending method to the required subsidiaries. For more information, see Creating E-Document Sending Methods.
Currently, the SuiteApp supports creation of transaction responses with Acknowledged and Accepted status. The acknowledged transaction response will be created when the inbound record or e-document is in For Conversion status.
The accepted transaction response will be created when:
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The invoice inbound record or e-document is converted successfully to a bill, and the bill is set to Approved status.
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The credit memo inbound record or e-document is converted successfully to a bill credit.
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The purchase order inbound record or e-document is converted successfully to a sales order, and the purchase order is set to Pending Fulfilment status.
The acknowledged transaction response is shown on an inbound record whereas acknowledged and accepted transaction responses are shown on the successfully converted transaction. You can view the responses in the E-Document Transaction Response subtab under the E-Document subtab present in a converted transaction or inbound record.
The transaction response record contains the following fields:
Field Name |
Description |
---|---|
Response Status |
Contains a link to the response status record. |
Transaction ID |
Displays the transaction id to which the response belongs. |
Response Issue Date |
Displays the date and time at which the transaction response is issued from the customer or vendor. |
Response Body |
Displays the content of the response. |
Direction |
Contains either of the two values: Inbound or Outbound. |
Inbound E-Document |
Contains a link to the inbound e-document to which the response belongs. |
Response Sent Status |
Holds the value of the transaction response sent status. This field contains either of the two possible values: Sent or Not Sent. |
Transaction Response Sent Date |
Displays the date and time at which the transaction response is sent. |
The response status record contains the following fields:
Field Name |
Description |
---|---|
Status |
Displays the status of the response status record. |
Status Code |
Displays the status code of the response status record. |