Generating MFA

You need to complete Multi-Factor Authentication (MFA) when you are trying to connect to BILL to perform any of the following actions:

• Create a BILL account.

• Link your bank accounts for funding payments.

• Update details of bank accounts already linked to BILL.

• Change default bank for processing payments.

• Delete a bank account linked with BILL.

• Submit payments to BILL for processing.

• Verifying your identity for the linked bank accounts in the User Verification page.

• When your user profile is created with BILL for the first time.

Important:

You only need to complete MFA when there isn't an active trusted session with BILL. An example of a trusted session is when you have logged into NetSuite, successfully completed the authentication process, and connected to BILL.

To generate MFA from the User Verification page:

1. Go to Payment Automation > Payment Dashboard > View.

2. If you use OneWorld:

   1. The Subsidiary Dashboard opens. Click Enabled.

   2. In the Actions column, click View to open the Payment Dashboard for the selected subsidiary.

   If you do not use OneWorld, the Payment Dashboard opens directly.

3. In the left panel, under Settings, click User Verification.

4. On the User Verification page, click Generate MFA to generate a verification code.

   Note:

   The verification code is sent to the phone number you entered when you created your user profile with BILL.

5. In the Verification Code field, enter the verification code you received, and then click Verify to complete the MFA.

General Notices