Requesting a Sandbox Account for the First Time

If you want to purchase a sandbox account, contact your NetSuite account manager. After a license is created for your sandbox account, a user with the Administrator role in your production account should complete these steps.

Note:

These steps also apply if you are requesting a new sandbox account after a previous sandbox expired or was deleted.

To complete your new sandbox account request:

  1. Log in to the production account that is associated with the sandbox account you purchased.

  2. Go to Setup > Company > Company Management > Sandbox Accounts (Administrator).

  3. Click Copy Data to Sandbox for your new sandbox account.

  4. Wait until users with the Administrator role receive a notification email that your sandbox account is ready for use.

  5. Log in to the production account that is associated with your new sandbox, and from the Change Roles list, select your new sandbox account.

For more information, see Refreshing Sandbox Accounts and When a Sandbox Account Expires.

General Notices