Invalid Custitem Reference Key xxx

The xxx refers to the customized field. When you see this message, NetSuite can't find the values on the customized field included on the CSV file.

To correct the error:

1. Go to the list for the type of custom field mentioned in the error message. Go to Customization > Lists, Records, & Fields > [Field Type].

2. Open the CSV file.

3. Check the values entered in the CSV file. Make sure the values are consistent with the values in NetSuite:

   • Consistency of spaces before and after the values.

   • Ensure values are spelled correctly.

   • Check consistency of uppercase and lowercase letters

   • Make sure values exist in NetSuite, and add to the list if necessary

   • When importing multi-select fields, check that the multi-select value delimiter specified in the import advanced options matches the delimiter used in the CSV file.

4. If there are other custom fields on the file, verify their formatting.

Related Topics

• Items Import
• Assembly Item Import Errors
• Item Demand Plan Import Errors
• Inventory Detail Import Errors
• Inventory Item Import Errors
• Kit/Package Import Errors

General Notices