The Quality Inspection Queue
Each quality inspection queue record (inspection) represents a triggered quality specification. It is the primary record displayed in the quality tablet list and the inspection queue Suitelet. All non-conformance workflows monitor this record type and respond to changes in the status and action fields.
The Status Field
The Status field value is affected by data collected and evaluated during an inspection. To control the lifecycle, quality managers can assign a value to the Status field. The following diagram displays the typical development of the Status field.
The Status workflow shows that you can only collect data from inspections that are in Pending or In-Process state. The dotted line transitions (to Hold and Cancel) can only be made manually by quality managers.
Conformance rules defined for the specification determine an inspection’s Pass or Fail status and are evaluated after all quality data has been submitted.
The Action Field
The values that can be assigned to the Action field are controlled by the NetSuite Quality Conformance Action list. The following values are associated with the baseline workflows:
-
Quarantine: prompts NetSuite workflows to stop the item from being used
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Return to Vendor : prompts NetSuite to initiate the return items to vendor process
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New: add actions to the list to trigger workflows
Interpreting Status and Action
Specific Select and Action field combinations can trigger the baseline workflows delivered with the Quality Management SuiteApp. The following table describes the workflow responses to inspection combinations.
|
Action/Status |
Pending |
In-Process |
Pass |
Fail |
|
Quarantine |
Quarantine: pre-inspection quarantine |
|
Quarantine: release if ready quarantine |
Quarantine: post-inspection quarantine |
|
Return to Vendor |
|
|
Return to Vendor: initiate return to vendor authorization |