1. Accounting
  2. Banking
  3. Bank Data Matching and Reconciliation
  4. Reconciling Bank and Credit Card Statements
  5. Submitting Matched or User-Cleared Transactions
  6. Resolving Bulk Processing Errors

Resolving Bulk Processing Errors

You may receive one of the following errors:

Error Message

Possible Cause

Solution

One or more account transactions are invalid because they have been deleted or modified. We have unmatched these transactions, as well as undone the cleared status if any of these transactions were marked as cleared.

This error may occur in the following scenarios:

  • One or more transactions in a match group were deleted or modified during bulk processing, causing NetSuite to undo the match group.

  • One or more user-cleared transactions were deleted or modified during bulk processing. As a result, NetSuite removed the cleared status from these transactions.

If the system unmatched a match group, match the transactions again and then submit them.

If NetSuite removed the cleared status from a transaction due to it being modified, mark the transaction as cleared again and submit it. If the transaction was removed, no further action is required.

NetSuite could not submit all your matched or user-cleared transactions due to a system error. Submit your transactions again. If the problem persists, contact Support.

When NetSuite fails to submit a transaction but the cause of the error is not due to the transaction being modified or deleted, this message appears.

This error can be caused by a matched or user-cleared vendor bill payment that was already confirmed on a vendor bill payment record. As a result, NetSuite may have already moved this transaction to the Reconcile subtab on the Reconcile Account Statement page.

On the Review subtab of the Match Bank Data page, submit (confirm) any unconfirmed transactions, if applicable.

To correct the errors:

  1. Go to Transactions > Bank > Match Bank Data.

  2. From the Account list, select the bank or credit card account, if not already selected..

  3. To filter the transactions by date, enter or select the dates in the From and To fields above the panes.

  4. On the To Be Matched subtab, match or clear the transactions again that were not confirmed on the Process Status page, if applicable. See Matching Bank Data and Marking Transactions as Cleared.

  5. If required, you can view the transaction matches or user-cleared transactions on the Review subtab. Some matched transactions or user-cleared transactions may fail processing but maintain their status.

  6. After reviewing the matched or user-cleared transactions, click Submit.

  7. To view the processing status of the new batch, go back to Transactions > Bank > Match Bank Data > Status.

General Notices