Connecting a U.S. and Canada Financial Institution to NetSuite

The following procedure describes how to connect single or multiple financial institutions in Canada and the United States to NetSuite.

Important Things to Note:

Before you proceed with connecting your financial institution to NetSuite, take note of the following:

This task requires the Administrator access or a custom role with required permissions for bank feeds setup. For more information, see Roles and Permissions for Bank Feeds.
To display the configuration window, enable popups in your browser.
When configuring your connection, the Format Profile page session generally expires after 15 minutes. To continue editing your format profile, refresh the page to display the content of your Connectivity Configuration subtab.
Some financial institutions may require authorization, PIN configuration, or additional setup before you can connect to NetSuite. Contact your financial institution for assistance.

To connect NetSuite to a financial institution operating in the United States and Canada:

Go to Setup > Accounting > Financial Statements > Financial Institution > List.
On the Financial Institution page, click View next to the Bank Feeds financial institution record.
On the Format Profile: Configuration subtab, click Edit next to Connect to U.S. and Canada Accounts.

Note:
If you installed the earlier version of the Bank Feeds SuiteApp, the format profile record name displays as Link Bank Accounts.
On the Connect to U.S. and Canada Accounts Format Profile page, click the Connectivity Configuration subtab.
If you are connecting to a financial institution for the first time, you will see the following notices before you can start the configuration:
1. Disclaimer of Warranties and Terms of Use of Oracle - Read and acknowledge by clicking the Accept button at the bottom of the page.
2. Authorized Information Service Provider (AISP) User Agreement of NetSuite - Read and acknowledge by clicking the Accept button at the bottom of the page.
Click Connect New Institution.

The connection configuration setup popup window appears.
In the configuration setup window, select your financial institution from the list. You can also use the search box at the top of the financial institution list to enter a name or a keyword.

The Connectivity Configuration subtab is masked, and you cannot make any changes until you have completed the configuration setup. If you want to go back to the Connectivity Configuration subtab, close the window by clicking X in the upper-right corner of the browser window.
If a consent information appears, read the notice on data sharing and then acknowledge by clicking Continue.
Enter your financial institution login credentials.

Depending on your selected financial institution, perform the following actions:
- If prompted to enter your login credentials on the configuration setup page, do the following:
  1. Enter your financial institution account's login credentials.
  2. Click Continue.
  3. If you are configuring an multifactor authentication (MFA) account which requires additional validation, enter the necessary confirmation.
  4. Click Continue.
    
    If the credentials are valid, the system retrieves all bank and credit card accounts associated with your financial institution and automatically connects them to your NetSuite account.
- If the system redirects you to your financial institution's website to authenticate, do the following:
  1. Enter your financial institution account's login credentials.
  2. If you are configuring an MFA account which requires additional validation, enter the necessary confirmation.
  3. On your financial institution's authorization page, review and select the bank and credit card accounts you want to connect to NetSuite.
  4. Grant NetSuite access to your financial institution account. This action is required before the system can start establishing a secure connection.
    
    The system automatically redirects you back to the bank feeds configuration setup page in NetSuite.
Review the list of bank and credit card accounts associated with your financial institution connection.

To exclude an account from your connection, clear the box next to the account name.
Note:
A box next to the financial institution account name only becomes available if you did not select a bank or credit card account from the financial institution's website.

If the box is not available on the summary page, you can add or exclude an account from your financial institution connection after completing the configuration setup. Perform any of the following actions:
- Rebuild your connection. Read Managing U.S. and Canada Financial Institution Connections to know how to rebuild your financial institution connection.
- Exclude an account from the Connectivity Configuration subtab on your format profile page. For more information, see Managing U.S. and Canada Bank and Payment Accounts for Bank Feeds.
To complete the configuration setup and go back to the format profile page, click Save and Finish.

To connect and set up another financial institution account in NetSuite, click Save and Connect More Accounts. You can connect to a different financial institution or the same financial institution but using a different login credential.

The Connectivity Configuration subtab page is refreshed with your configured connection. All active financial institution connections are listed under the Connections subtab, while all connected bank and credit card accounts are listed under the Accounts subtab.
Proceed to the Account Linking subtab. From each Linked GL Account dropdown list, select a bank or credit card account in NetSuite you want to link to the adjacent accounts. See Linking Accounts for Financial Institution Connectivity for more information.
Click Save on the format profile record.

To connect NetSuite to a financial institution operating in the United States and Canada:

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