Setting Up Bank Feeds Integration

When you install the Bank Feeds SuiteApp, the following records are automatically added to your NetSuite account:

Bank Feeds – A preinstalled financial institution record that's locked and can't be modified.
U.S. and Canada Accounts (Yodlee) – A preinstalled format profile record where you can set up your bank feeds for financial institutions in the United States and Canada.
U.S. and Canada Accounts (MX) – A preinstalled format profile record where you can set up your bank feeds for financial institutions operating in the United States and Canada. This format profile uses MX Technologies, Inc. as the authorized AISP.
Regulated Europe Accounts (Salt Edge) – A preinstalled format profile record where you can set up your bank feeds for financial institutions for PSD2-regulated financial institutions in Europe. The revised Payment Services Directive (PSD2) is the regulation for payment systems in Europe, and this is the preferred profile when connecting to European banks financial institutions.
Nonregulated Europe Accounts (Salt Edge) – A preinstalled format profile record where you can set up your bank feeds for European financial institutions that aren't regulated by PSD2.
Accounts in Other Countries (Salt Edge) – A preinstalled format profile record where you can set up your bank feeds for financial institutions in New Zealand, Philippines, Singapore, and Thailand.

These SuiteApp components let NetSuite connect directly to your financial institutions and retrieve bank data.

You can access the preinstalled records through the Setup Manager (Setup > Accounting > Financial Institution > List). For more information about Financial Institution and Format Profile Records, see Financial Institution Records.

Important:

Only the preinstalled records can be used with the Bank Feeds SuiteApp. Using a custom financial institution and format profile is not allowed and will result to an error during setup.

To set up your bank feeds, first connect your NetSuite account to your financial institution using an authorized Account Information Service Provider (AISP). When the connection is established, all your bank and credit card accounts with your financial institution are automatically connected to your NetSuite account.

Important Things to Note:

Not every financial institution connection experience is the same and not all financial institutions can be accessed, or accessed reliably, using the Bank Feeds SuiteApp. Several factors may affect whether the Bank Feeds SuiteApp can connect to your financial institutions, including factors outside of NetSuite's control.

Also, the Bank Feeds SuiteApp only supports certain bank or payment accounts. Selecting an unsupported account type such as a loan, mortgage, or investment may not work with your bank feeds setup.
Before setting up your bank connection, contact your financial institution to make sure your bank or credit card account is authorized for a bank feed connection.
NetSuite imports posted transactions only. The system doesn't import any pending transactions are not yet cleared for posting by your financial institution.
Posting and availability of transactions for importing depends on your financial institution. Some transactions may show up on your financial institution’s website, but can't be downloaded until they're completely posted to your account.
If you notice missing transactions, wait at least 24 hours in case your financial institution's posting schedule and your time zone don’t match.
Some financial institutions in Asia and New Zealand handle pending transactions differently. To avoid duplicate transactions from these financial institutions, the system’s AISP waits 3–4 days before updating the transaction status as Posted. This action may cause delays in bank transaction import.

To set up your bank feeds:

Connect to your compatible financial institution by configuring the following format profile records for your country.
- U.S. and Canada Accounts (Yodlee) – Edit this format profile record if you're connecting to a financial institution in the United States or Canada through Yodlee. For the steps, see Connecting a U.S. or Canada (Yodlee) Financial Institution to NetSuite.
- U.S. and Canada Accounts (MX) – Edit this format profile record if you're connecting to a financial institution in the United States and Canada through MX Technologies. For the steps, see Connecting a U.S. or Canada (MX) Financial Institution to NetSuite.
- Regulated Europe Accounts (Salt Edge) – Edit this format profile record if you're connecting a regulated financial institution in Europe (including the United Kingdom). You can also use this format profile record to connect financial institutions that operate globally and aren't country specific. For the steps, see Connecting a Regulated Europe (Salt Edge) Financial Institution to NetSuite.
- Nonregulated Europe Accounts (Salt Edge) – Edit this format profile record if you're connecting a financial institution in Europe that isn't regulated by PSD2. For the steps, see Connecting a Nonregulated Europe (Salt Edge) Financial Institution to NetSuite.
- Accounts in Other Countries (Salt Edge) – Edit this format profile record if you're connecting a financial institution in New Zealand, Philippines, Singapore, or Thailand. You can also use this format profile record to connect financial institutions that operate globally and aren't country specific. . For the steps, see Connecting a Financial Institution in Other Supported Countries (Salt Edge) to NetSuite.
After you configure the connection to your financial account, you must link the corresponding GL accounts to your bank accounts in NetSuite. For more information, see Linking Accounts for Financial Institution Connectivity.
Click Save on the format profile record.

When you finish setting up bank feeds, the automated bank data retrieval and import process starts. You’ll see a progress message on the Bank Feeds financial institution record, and you can click the Track your status link to check the processing status of your import.

To set up your bank feeds:

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