Multifactor Authentication in Bank Feeds
Financial institution accounts that support multifactor authentication (MFA) require additional evidence to validate your identity for login or other transactions. Examples of MFA accounts are those that require two-factor authentication (2FA) and one-time password.
The validity of your account’s MFA token varies depending on your financial institution. Bank data import will fail if the system identifies that your MFA token is no longer valid or needs to be updated.
For example, some MFA account credentials are valid only for a certain number of login sessions or transactions. In this scenario, you must reenter your login credentials and provide additional information in the bank feeds configuration setup to continue receiving daily bank updates.
Go to the Banking Import History page to check the status of your bank data import and identify which financial institution requires reauthentication. To get to the Banking Import History page, go to Transactions > Bank > Banking Import History.
To update your MFA token, go to the Connectivity Configuration subtab of your format profile record. Then, under the Connections subtab, click the Refresh icon on the Update MFA column. For more information, see the following topics:
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For U.S. and Canada bank feeds integration, see Managing U.S. and Canada Financial Institution Connections
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For regulated Europe bank feeds integration, see Managing Regulated Europe Financial Institution Connections
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For Non-PSD2 regulated Europe bank feeds integration, see Managing Nonregulated Europe Financial Institution Connections
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For bank feeds integration with other countries, see Managing Financial Institution Connections in Other Countries
After you save the configuration, the system will perform a new bank data retrieval and import process.