Electronic Invoice Processing Errors
The following table lists the e-document processing errors along with their solution. To view any processing errors, go to the E-Document Audit Trail subtab in a transaction record.
|
Error Code |
Message on E-Document Audit Trail |
Solution |
|---|---|---|
|
101 |
Invoice already exists on the Invoice Registration Portal (IRP) portal. |
Verify the transaction record and then try again. |
|
201 |
The user ID is not registered or signed up for e-invoice. Enter a valid user ID. |
Enter a valid user ID. |
|
500 |
Please contact ClearTax help desk. |
Contact ClearTax help desk and provide them with the error ID. |
|
2139 |
An error has occurred when creating the invoice on the Invoice Registration Portal (IRP). Please try again. |
Try to send the invoice again. |
|
2140 |
An error has occurred when validating the invoice on the Invoice Registration Portal (IRP). Please try again. |
Please try sending the invoice again. |
|
2141 |
An error has occurred when cancelling the invoice on the Invoice Registration Portal (IRP). Please try again. |
Try to cancel the invoice again. |
|
2142 |
Could not complete the request due to incomplete request parameters. Verify the sending method configuration. |
Verify the sending method configuration. |
|
2143 |
The invoice does not belong to the user's GSTIN. Verify the supplier's or sender's GSTIN and login GSTIN. |
Verify the supplier's or sender's GSTIN and login GSTIN. |
|
2144 |
Incorrect transaction date format. Enter the date in DD/MM/YYYY format. |
Verify the transaction date format. It must be in DD/MM/YYYY format. |
|
2145 |
Invalid Invoice Reference Number (IRN). Enter the correct IRN. |
Enter the correct Invoice Reference Number (IRN). |
|
2146 |
Could not create IRN. Please try again. |
Try to send the e-document again. |
|
2147 |
Could not sign the invoice. Please try again. |
Try to send the e-document. |
|
2148 |
Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN. |
Enter a valid Invoice Reference Number (IRN) and try again. |
|
2149 |
Invoice already exists on the Invoice Registration Portal (IRP) portal. |
Try to send a new invoice. |
|
2150 |
An invoice with this Invoice Reference Number (IRN) already exists. |
Create a new invoice. |
|
2154 |
Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN. |
Enter a valid Invoice Reference Number (IRN) and try again. |
|
2155 |
Supplier GSTIN is missing in the e-document. Enter the supplier GSTIN and try again. |
Enter the supplier GSTIN and try again. |
|
2156 |
Incorrect date format. Enter the date in DD/MM/YYYY format. |
Verify the start date format of the transaction. It must be in DD/MM/YYYY format. |
|
2157 |
Incorrect date format. Enter the date in DD/MM/YYYY format. |
Verify the end date format of the transaction. It must be in DD/MM/YYYY format. |
|
2159 |
Invalid value in the Reverse Charge Applicable field. If reverse charge is applicable enter Y, else enter N. |
If reverse charge is applicable enter Y, else enter Null. |
|
2161 |
Invalid value in the Document Type field. Valid values of this field are INV, CRN, and DBN. |
Valid values of this field are INV, CRN, and DBN. |
|
2162 |
Reverse charge is applicable only for B2B invoices. Verify tax codes and the vendor or customer registration type in the transaction. |
Verify tax codes and the vendor or customer registration type in the transaction. |
|
2163 |
Invalid transaction date. The transaction date must be older than or same as the current date. |
Verify the transaction date in the generated e-document. |
|
2169 |
Invalid GSTIN. GSTIN used to log in must match supplier or ecommerce GSTIN. |
Verify the login GSTIN. It cannot be the same as the buyer GSTIN. |
|
2171 |
For deemed exports, buyer GSTIN cannot be Unregistered Person (URP). Verify supply type code and buyer GSTIN. When supply type is DEXP, buyer GSTIN cannot be URP. |
Verify supply type code and buyer GSTIN. When supply type is DEXP, buyer GSTIN cannot be URP. |
|
2172 |
For intra state transaction IGST Amounts are not applicable for item - {0}1 ,Only Cgst and Sgst Amounts are applicable. |
Verify the tax code and tax types in the transaction and the generated e-document. |
|
2173 |
You have exceeded the maximum number (1000) of line items allowed per invoice. |
Verify the number of items in the transaction and the generated e-document. The maximum number of items allowed per invoice is 1000. |
|
2174 |
For inter state transaction, CGST and SGST Amounts are not applicable for item - {0} 1, only Igst Amounts are Applicable |
Verify the tax code and tax types in the transaction and the generated e-document. |
|
2176 |
Invalid HSN code(s)-{0} 1 |
Enter a valid HSN code. |
|
2177 |
Invalid item unit code(s)-{0} 1 |
Enter a valid item unit code. |
|
2178 |
Incorrect PIN code. |
Enter a valid PIN code. |
|
2179 |
Invalid (CGGT, IGST, SGST) amount. Check the tax rates. |
Verify the tax rates in the transaction record. |
|
2180 |
For export transaction CGST and SGST Amounts are not allowed for item -{0} 1 |
Verify the tax code and tax types in the transaction and the generated e-document. For exports, they must be IGST. |
|
2181 |
Intrastate transaction is not allowed for export transaction |
Verify the tax code and tax types in the transaction and the generated e-document. For exports, they must be IGST. |
|
2182 |
The sum of the taxable value of all the items in the invoice must be equal to the total taxable value. |
Verify the accumulated tax basis in the transaction and the generated e-document. |
|
2183 |
The sum of the SGST value of all the items in the invoice must be equal to the total SGST value. |
Verify the accumulated SGST value in the transaction and the generated e-document. |
|
2184 |
The sum of the CGST value of all the items in the invoice must be equal to the total CGST value. |
Verify the accumulated CGST values in the transaction and generated e-document. |
|
2185 |
The sum of the IGST value of all the items in the invoice must be equal to the total IGST value. |
Verify the accumulated IGST value in the transaction and the generated e-document. |
|
2186 |
The sum of the cess value of all the items in the invoice must be equal to the total cess value. |
Verify the accumulated Cess values in the transaction and the generated e-document. |
|
2187 |
The sum of the state cess value of all the items in the invoice must be equal to the total state cess value. |
Check for the accumulated state cess value in the transaction and the generated e-document. |
|
2188 |
The sum of the non advol cess value of all the items in the invoice must be equal to the total non advol cess value. |
Verify the accumulated non advol cess value in the transaction and the generated e-document. |
|
2189 |
Incorrect total invoice value. |
Check for the Total invoice value of the transaction and generated e-document. |
|
2190 |
The tax type applied in the transaction is incorrect. |
Verify the Nature of transaction and tax type in the transaction and in the generated e-document. |
|
2191 |
Enter original invoice number for credit or debit note transactions. |
For debit and credit note transactions, enter the original invoice number. |
|
2192 |
TotAmt value should be equal to (Qty * UnitPrice) for HSN {0} 1 |
The formula to calculate total amount of items is Qty * UnitPrice. Verify the calculation. |
|
2193 |
AssAmt value should be equal to (TotAmt - Discount) for HSN - {0} 1 |
Verify the tax basis in the transaction and the generated e-document. |
|
2194 |
Invalid total item value for HSN - {0} 1 |
Verify the total value in the transaction and the generated e-document. |
|
2195 |
Invalid ecommerce GSTIN. |
Enter a valid GSTIN. |
|
2197 |
Ecommerce GSTIN is required for ecommerce transactions. |
Verify ecommerce GSTIN in the transaction and the generated e-document. GSTIN is required for ecommerce operators. |
|
2199 |
Invalid HSN. |
Verify the HSN code for the item in the transaction and the generated e-document. |
|
2200 |
Invalid state code {0} 1 in dispatch details or ship details |
Verify the state code entered in the location and shipping details in the transaction and in the generated e-document. |
|
2201 |
Invalid port code. |
Verify the port code in the transaction and the generated e-document. |
|
2202 |
Invalid country code. |
Verifythe country code in the transaction and the generated e-document. |
|
2203 |
Invalid foreign currency. |
Verify the currency code in the transaction and the generated e-document. |
|
2206 |
You must enter Ship To details. |
Verify the Ship To details in the transaction or in the generated e-document. |
|
2207 |
You must enter Dispatch From details. |
Verify the Dispatch From details in the transaction or in the generated e-document. |
|
2208 |
You must enter Export details. |
Verify the export details in the transaction or in the generated e-document. |
|
2209 |
You must enter Ship details and Dispatch details. |
Verify the ship and dispatch details in the transaction or in the generated e-document. |
|
2210 |
You must remove the original invoice number for the invoice type document. |
Verify the reference number in the transaction and in the generated e-document. |
|
2211 |
Supplier GSTIN and buyer GSTIN cannot be the same. |
Verify the subsidiary and customer tax registration number in the transaction and in the generated e-document. |
|
2212 |
The recipient GSTIN cannot be URP for supply type {0} 1 |
Verify the customer tax registration number in the transaction and the generated e-document. |
|
2213 |
The supplier GSTIN cannot be URP. |
Verify the subsidiary or vendor tax registration number in the transaction and in the generated e-document. For this supply type, it cannot be Unregistered Person (URP). |
|
2214 |
GSTIN is required For - {0} 1 |
Verify the GSTIN in the transaction and in the generated e-document. |
|
2215 |
PIN Code and State Code are required - {0} 1 |
Verify the PIN code and state code in the transaction and in the generated e-document. |
|
2216 |
Trade Name is required - {0} 1 |
Verify the trade name in the transaction and in the generated e-document. |
|
2217 |
Location is required - {0} 1 |
Verify the city in the transaction and in the generated e-document. |
|
2218 |
Check the transaction date or date format. The date must be in DD/MM/YYYY format and same as the current date. |
Verify the transaction date and its format in the transaction and in the generated e-document. |
|
2219 |
The start date must be older than or same as the end date. |
Verify the start date and end date in the transaction and in the generated e-document. |
|
2220 |
The total discount value cannot be equal to or greater than the total invoice value. |
Verify the discount value and transaction total in the transaction and in the generated e-document. |
|
2222 |
StateCess Rate is incorrect for HSN - {0} 1 |
Verify the state cess rate in the transaction and in the generated e-document. |
|
2223 |
StateCess is required for HSN - {0} 1 |
Verify the state cess in the transaction and in the generated e-document. |
|
2225 |
Incorrect document date format. Enter the date in DD/MM/YYYY format. |
Verify the start date and end date in the transaction and in the generated e-document. |
|
2226 |
You are not authorized to retrieve details for this Invoice Reference Number (IRN). |
Verify the login ID used to retrieve details for the IRN. |
|
2227 |
SGST and CGST Amounts should be equal for HSN - {0} 1 |
Verify the CGST and SGST amount for this HSN code in the transaction and in the generated e-document. |
|
2228 |
Items list cannot be empty. |
Verify the items in the transaction and in the generated e-document. |
|
2229 |
Recipient POS should be other country(96) incase of transaction -{0} 1 |
Verify the state code of place of supply (POS) in the transaction and in the generated e-document. If POS lies outside the country, the code is 96. |
|
2230 |
Cannot cancel the Invoice Reference Number (IRN) because E-Way Bill for this invoice has already been generated. To cancel the IRN, cancel the E-Way Bill. |
Cancel the E-Way Bill and then try to cancel the IRN. |
|
2231 |
Cannot generate the e-document because registration type of the supplier GSTIN is SEZ. |
Verify the supplier registration type and the GSTIN in the transaction and in the generated e-document. |
|
2232 |
POS should be other country(code: 96 ) for {0} 1 transaction |
Verify the state code of place of supply (POS) in the transaction and in the generated e-document. If POS lies outside the country, the code is 96. |
|
2233 |
You cannot have duplicate item serial numbers. |
Verify the serial number of the items in the generated e-document. |
|
2234 |
Invalid SGST and CGST Amounts for HSN - {0} 1. |
Verify the CGST and SGST amount for this HSN code in the transaction and in the generated e-document. |
|
2235 |
IGST amount given with HSN -{0} 1 is Invalid |
Verify the IGST amount for this HSN code in the transaction and in the generated e-document. |
|
2236 |
In case of export transactions, the ‘Ship-To’ address should be of the place or port from where the goods are being exported. |
Verify the shipping details in the transaction and in the generated e-document. |
|
2237 |
CGST and SGST amounts are not applicable because the buyer is registered under SEZ. |
Verify the customer tax registration type and the tax types in the transaction. |
|
2238 |
Quantity is required for HSN - {0} 1 |
Verify or enter quantity for this HSN code in the transaction. |
|
2239 |
Unit is required for HSN - {0} 1 |
Verify or enter item unit for this HSN code in the transaction. |
|
2240 |
Invalid GST rate for HSN -{0} 1 |
Verify the GST rate for this HSN code in the transaction. |
|
2241 |
Enter CGST and SGST amounts because this is an intrastate transaction. |
Verify the tax types and classification of supply for this HSN code in the transaction. |
|
2242 |
Recipient POS should not be Other Country(code -96) incase of transaction type {0} 1 |
Verify the place of supply in the transaction and the generated e-document. |
|
2243 |
POS should be valid state for {0} 1 transaction |
Verify the place of supply’s state code in the transaction and in the generated e-document. |
|
2244 |
Recipient PIN code is mandatory for transaction -{0} 1 |
Verify the PIN code for this transaction. |
|
2245 |
For B2B transactions, the POS and Shipping_To_State_Code must be the same. |
Verify the state code of shipping details and place of supply in the transaction and in the generated e-document. |
|
2246 |
Recipient cannot be SEZ for - {0} 1 transaction |
Verify for the Customer registration type, this cannot be SEZ. |
|
2247 |
Recipient should be SEZ for transaction {0} 1 |
Verify that the customer registration type is SEZ for this transaction. |
|
2248 |
For exports, the buyer type must be URP. |
Verify the following:
|
|
2249 |
For interstate transaction, the supply cannot contain both goods and services. Verify the subsidiary state, place of supply, and the India tax nature of items in the transaction. |
Verify the following:
|
|
2251 |
To generate an E-Way Bill, at least one item in the invoice must be of type Goods. |
Verify that the India tax nature of at least of the items is Goods. |
|
2252 |
Cannot generate an e-way bill for the document types: debit note, credit note, and services. |
Verify the transaction type and India tax nature of items in the transaction. E-Way Bill is not applicable for the following:
|
|
2253 |
When the transportation mode is road, vehicle number and type are required. |
When transportation mode is road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document. |
|
2254 |
When the transportation mode is other than road, transport document number and date are required. |
When transportation mode is other than road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document. |
|
2255 |
The requested payload is empty. |
Verify the requested payload and try again. |
|
2257 |
Invalid login credentials. |
Verify the login credentials and try again. |
|
2258 |
State code in supplier tax registration number and address do not match. |
Verify that the state code in the transaction matches with the code in the tax registration number of the subsidiary or supplier. |
|
2259 |
Invalid supplier state code |
Verify the subsidiary’s or supplier’s state code in the transaction and the generated e-document. |
|
2260 |
Invalid buyer state code |
Verify the customer’s or vendor’s state code in the transaction and the generated e-document. |
|
2261 |
Recipient state code should be other country(code: 96 ) for {0} 1 transaction |
Verify that the customer state code selected is 96 when the customer’s location lies outside the country. |
|
2262 |
When IGST is applicable on an intrastate transaction, the supplier state code and POS must be same. |
Verify the following in the transaction and in the generated e-document:
|
|
2263 |
Invalid value in the IGSTonIntra field. Valid values of this field are Y and N. |
Verify that the value of the field is either Y or N in the generated e-document. |
|
2264 |
The sum of the other charges of all the items in the invoice must be equal to the total other charges. |
Verify that the sum of the other charges of all the items in the invoice is equal to the total Other Charges. |
|
2265 |
State code in customer tax registration number and address do not match. |
Verify that the state code in the address matches with the code in the tax registration number of the subsidiary or customer. |
|
2266 |
Cess amount given with HSN -{0}1 is invalid |
Verify the cess amount for this HSN code. |
|
2267 |
State Cess amount given with HSN -{0} 1 is Invalid |
Verify the state cess amount for this HSN code. |
|
4001 |
An error occurred when creating E-Way Bill. Please resend again. |
Verify the EWBDTLS section in the e-document and send again. |
|
4002 |
E-way bill for this IRN already exists. |
E-Way Bill is already generated. |
|
4003 |
Cannot find the requested Invoice Reference Number (IRN) details. |
Verify the IRN requested for and try again. |
|
4004 |
An error occurred when retrieving E-Way Bill. Please try again. |
Try to retrieve the E-Way Bill details again. |
|
4005 |
Cannot find the requested E-Way Bill details. |
Verify the IRN for which E-Way Bill is requested and the E-Way Bill status. |
|
4006 |
Requesting parameter cannot be empty. |
Verify the payload and try again. |
|
4007 |
Cannot find the requested E-Way Bill details. |
Verify the IRN for which E-Way Bill is requested and the E-Way Bill status. |
|
4008 |
Invalid E-Way Bill number. |
Verify the E-Way Bill number. |
|
4009 |
To generate an E-Way Bill, at least one item in the invoice must be of type Goods. |
Verify the India tax nature of the items in the transaction. At least one of them must be of type Goods. |
|
4010 |
Cannot generate an E-Way Bill for the document types: debit note, credit note, and services. |
Verify the transaction type and India tax nature of items in the transaction. E-Way Bill is not applicable for the following:
|
|
4011 |
When the transportation mode is Road, vehicle number and type are required. |
When transportation mode is road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document. |
|
4012 |
When the transportation mode is other than road, transport document number and date are required. |
Verify the following in the transaction and in the generated e-document:
|
|
4013 |
The distance between the pin codes of the subsidiary and the customer is greater than the acceptable limit. |
Verify the subsidiary’s and customer’s PIN code and also the distance between them. |
|
4014 |
Invalid vehicle number. |
Verify the vehicle number in the transaction and in the generated e-document. |
|
4015 |
EWayBill will not be generated for blocked User -{0} 1 |
Make sure the user that is logged in the Invoice Registration Portal (IRP) is not blocked on the E-Way Bill portal. |
|
4016 |
The transport document date cannot be later than the current date. |
Verify the transport document date in the transaction and in the generated e-document. The date cannot be later than the current date. |
|
4017 |
Incorrect date format. Enter the date in DD/MM/YYYY format. |
Verify the date and its format in the transaction and the generated e-document. The date must be in DD/MM/YYYY format. |
|
4018 |
Invalid transporter ID. |
Verify the Transporter ID in the transaction and in the generated e-document. |
|
4019 |
To generate Part A of E-Way Bill, enter the transporter ID. |
Verify the Transporter ID in the transaction and in the generated e-document. This field is required for generating Part A of the E-Way Bill. |
|
4020 |
Invalid vehicle type. Valid values of vehicle type are O and R. |
Verify that the Vehicle Type field value is set to either Regular or ODC in the transaction and the generated e-document. |
|
4021 |
The transporter's document date cannot be older than the invoice date. |
Verify that the Transport Date is not older than the invoice date in the transaction and in the generated e-document. |
|
4022 |
When the transportation mode is Road, vehicle number and type are required. |
Verify that Vehicle Type and Vehicle No. are present in the transaction and in the generated e-document. These are required fields when transportation mode is Road. |
|
4023 |
When transportation mode is other than road, transport document date is required. |
Verify that Transport Date in present the transaction and in the generated e-document. This is a required field when transportation mode is not Road. |
|
4024 |
When transportation mode is other than road, the vehicle type must not be ODC. |
Verify that the vehicle type is not ODC in the transaction and the generated e-document when transportation mode is not road. |
|
4025 |
Invalid user ID. |
Verify the user ID and try again. |
|
4026 |
Duplicate EwayBill for document number - ({0} 1) |
Verify the E-Way Bill details for this the document number. |
|
4027 |
To generate Part A of E-Way Bill, provide transporter ID. |
Verify the Transporter ID in the transaction and in the generated e-document. This field is required to generate Part A of the e-way bill. |
|
4028 |
Enter the transport mode. |
Verify the Transportation Mode and try again. This field is required if Vehicle Number or Transport Doc No. is present in the transaction. |
|
{0}1 – These are variables that will display data corresponding to the error message such as document number, HSN Code, or the transaction ID. . |
||