Configuring the SCIS Mobile App

Important:

Installation of the SCIS for iOS or SCIS for Windows mobile app is required.

This section provides instructions for configuring the SCIS for iOS or SCIS for Windows mobile app after installation. After you have installed the mobile app, you can set up Guided Access or Full Screen Mode. This is optional for iOS devices, but recommended for Windows devices. For more information, read Setting Up Guided Access.

To configure SCIS mobile apps on iPads and Windows tablets:

1. Launch SCIS on your tablet.

   If you use an iPad, tap Configure Account, after the Welcome screen.

2. Log in to SCIS. Enter your login credentials.

3. If you have access to more than one NetSuite account with SCIS installed, you can access any of those accounts. Choose an account.

4. Choose a role that is capable of configuring devices, such as the Administrator role.

5. On the next screen, the Device ID is automatically configured. Enter the internal website ID for your SCIS Website.

   To find this ID:

   1. Log into NetSuite.

   2. Go to Commerce > Websites > Website Lists.

   3. Click Edit for the website you will use with the point-of-sale mobile device.

   4. View the URL (web address) in your browser's address bar. The internal website ID is the digit or digits at the end, after n= or id=.

   5. Click Cancel to exit the Website Setup page.

6. Choose the following configuration settings based on the operating system on your tablet:

   • iOS devices:

     • Guided Access – Optional.

     • Printing Technology – Choose Airprint.

   • Windows devices:

     • Assigned Access – An administrator can configure assigned access to limit an existing user account to use only SCIS. Refer to Microsoft Docs for configuration steps. Recommended.

       Note:

       Ensure that peripherals used by the Windows device are installed after the SCIS for Windows application is configured on the device, but before the device is placed in Assigned Access mode. You may not be able to access certain websites for driver installation when the device is in Assigned Access mode.

     • Printing Technology – Select Star or Epson, depending on the printer you will use with this device. Note that AirPrint is not supported on Windows devices using SCIS.

       Important:

       You must download the appropriate drivers for your printer on the mobile device to use Star native printing. To learn which printers are supported, read Compatible Peripherals.

7. Click Done.

When you click Done, an SCIS Mobile Device record is created in NetSuite, configured for Production.

Device configuration is now complete and you are redirected to the SCIS login screen. Log in using your existing credentials to access SCIS. Next, set up printing preferences. For more information, read Setting Up Receipt Printers for SCIS.

Setting Up Guided Access

You can enable Guided Access on an iOS tablet or a Windows tablet. Guided Access is a type of “kiosk” view, which keeps the device in a single application and prevents unauthorized use of additional applications on the device. Guided access is optional for using SCIS for iOS, but you should enable guided access when using SCIS on Windows.

The steps here cover Guided Access for iOS tablets. Review your Windows tablet documentation for the Windows steps.

Before placing the device in Guided Access mode, and handing the device over to a sales associate, install any required peripherals. Please consult the manufacturer’s handbook for specific setup requirements for peripherals. For more information, read Compatible Peripherals.

To set up Guided Access on an iOS device:

1. Tap Settings > General > Accessibility.

2. Scroll to Learning > Guided Access.

3. Toggle Guided Access to on.

4. Tap Passcode Settings and enter a four-digit pin code.

   Note:

   Do not use obvious pin codes such as “0000”, “1234” or any known dates or the main device Pin code.

5. Press the home button.

6. Launch the SCIS for iOS app.

7. Triple-click the home button.

8. Tap Options on the Guided Access set up screen.

   

9. Set the required options. Do not enable Time Limit.

10. Tap Done to save the Guided Access preferences.

11. Tap Start to begin Guided Access and lock the device to the SCIS for iOS app.

12. Triple-click the home button to end or reset options for the guided access session, you will be prompted to enter your Guided Access pin.

After these procedures have been set up the device is ready for use by the sales associate. Upon launching the app, the user is prompted to enter their usual SCIS login and passcode.

Related Topics

• SCIS for iOS (iPadOS) and SCIS for Windows Mobile Applications
• Installing the SCIS Mobile App
• Setting Up Mobile Certificates and a Domain Safelist for SCIS
• Creating a Shortcut for the SCIS Mobile Device List
• Setting Up SCIS Touch ID for iOS
• Mobile App Testing for Operating System & Other Updates

General Notices