Setup and Configuration
Subscriptions for Commerce websites integrates with NetSuite’s SuiteBilling feature. You must first set up SuiteBilling to create subscription plans, price books, price plans, and billing accounts. After SuiteBilling setup is complete, you can configure several key options. These options let you control what a site user can change through the Subscriptions for Commerce websites user interface.
Watch the following help video for information about setting up Subscriptions for Commerce websites:
Set Up Subscriptions
This topic explains how to set up SuiteBilling Subscriptions for Commerce websites.
To set up Subscriptions for SuiteCommerce websites:
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If you have not set up SuiteBilling for your account, go to SuiteBilling Setup and follow the steps to set up subscriptions.
When prompted to create a subscription plan you must enable the Display in Web Store option on the Lists > Accounting > Items > Edit Item > Web Store tab. See Creating Items for Subscription Plans.
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Configure subscription options in the configuration record.
This step is optional, but allows you to control key aspects of what a site user can manage for their subscriptions. See Configure Subscriptions.
To allow users to manage non-inventory items:
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Go to Lists > Accounting > Items and click Edit for each item you want to make available.
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On the Preferences subtab, check the Can be Fulfilled/Received box.
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Click Save.
See Advanced Billing and Advanced Shipping for more details.
Configure Subscriptions
This topic explains how to configure subscription options in the SuiteCommerce Configuration record. See Configuration Properties Reference. Subscription configuration options let you control key aspects of what website users can change using the website user interface.
To configure Subscription options:
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In NetSuite, go to Commerce > Websites > Configuration.
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Select your website and domain and click Configure.
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Go to the My Account tab and the Subscriptions subtab.
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Select a Subscription Line Status Change option. Options include:
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Allow Suspending/Resuming — The user can suspend and resume a subscription line item.
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Allow Cancellations — The user can cancel a subscription line item.
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Don’t Allow Status Changes — The user cannot change the status of a subscription line item.
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Check or clear the Allow the User to Cancel/Suspend Required Lines box.
This lets you specify whether a user can cancel or suspend required subscription lines.
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Select a Subscription General Status Change option. Options include:
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Allow Suspending/Resuming — The user can suspend and resume a subscription.
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Allow Cancellations — The user can cancel a subscription.
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Don’t Allow Status Changes — The user cannot change the status of a subscription.
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Check or clear the Disallow the User to Upgrade Quantity box.
This lets you specify whether a user can increase the quantity of a subscription line item.
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Check or clear the Disallow the User to Downgrade Quantity box.
This lets you specify whether a user can decrease the quantity of a subscription line item.
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Click Save.
You configure the following properties on the My Account tab, Subscriptions subtab. See Subscriptions Subtab for details.