Enabling Order Cancellations

This section discusses order cancellation process from NetSuite to marketplace.

Order Cancellations from NetSuite to Marketplace or Cart

When you cancel an order in NetSuite, NetSuite Connector can sync the cancellation back to the marketplace or cart and automatically close the order. This functionality works for the following connectors:

• Magento2

• Shopify

• Walmart

• WooCommerce

To enable order cancellations from NetSuite to marketplace or cart:

1. Log in to app.farapp.com.

2. Select the appropriate connector and account.

3. Go to Settings > Orders > General.

   The Order Settings page opens.

4. Click Advanced Options.

5. Check the If an Order is canceled in NetSuite, Cancel It in [Marketplace/Cart] box.

6. Click Save.

Related Topics

• NetSuite Connector Order Sync Management
• Editing an Order in NetSuite Connector
• Deleting and Canceling Orders in NetSuite Connector
• Posting a Canceled Order
• Troubleshooting Order or Fulfillment Sync Errors in NetSuite Connector
• NetSuite Connector Order Sync FAQ

General Notices