1. Commerce
  2. Store Front
  3. Web Store Transactions
  4. Payment Options
  5. ACH Payments
  6. Set Up ACH Payments

Set Up ACH Payments

To set up ACH payments on your Commerce website, complete the following tasks:

Note:

In addition to these tasks, if you want to use ACH Payments in the Checkout flow, you must also enable the Allow non-credit card payment methods during checkout feature (Commerce > Websites > Website List > [your website] > Shopping tab > Payments Page).

Create a Payment Instrument

Payment instruments are created in the following ways:

  • You create a payment instrument using the Order Management feature in NetSuite.

  • Your customer creates a payment instrument on your Commerce website. See User Experience.

Note:

To create a payment instrument, you must first enable the Payment Instruments feature (Setup > Company > Enable Features > Transactions > Payment Processing).

Follow the steps outlined in the Order Management help topic Payment Instruments to create a payment instrument in NetSuite. However, to make ACH payments work on your Commerce website, you must perform the following extra steps:

  1. Go to the Financial tab and the Payment Instruments subtab.

  2. Click New ACH.

  3. Fill out the following fields on the ACH payment instrument page:

    1. Type — Select ACH.

    2. Payment Method — Select your ACH payment method.

    3. Limit — Enter the limit per transaction for this account.

    4. Bank Account Number — Enter the bank account number, up to 20 digits.

    5. Account Type — Select Checking, Corporate Checking, or Saving.

    6. Routing Number — Enter the nine-digit routing number.

    7. Bank Name — Enter the name of the bank. Bank Name is not displayed as a required field in NetSuite but is required for your Commerce website.

    8. Account Owner Name — Enter the name of the account owner.

    9. Customer Consent — Enter a customer consent message to be included with all ACH transmissions using this account.

  4. Click Save.

Enable ACH Payments

This topic explains how to configure ACH Payments for the My Account and Checkout flows in the SuiteCommerce Configuration record. In the Checkout flow, you can offer the ACH payment method for customers who have their customer profile set to Company or Individual.

See Configuration Properties Reference for detailed information about SuiteCommerce configuration.

To enable ACH payments for My Account:

  1. Go to Commerce > Websites > Configuration.

  2. Select your website and domain, and click Configure.

  3. Go to the My Account tab and the Payment Instrument ACH subtab.

  4. Check the Enable ACH Payments box.

  5. Click Save.

To enable ACH payments from Companies in the Checkout flow

  1. Go to Commerce > Websites > Configuration.

  2. Select your website and domain, and click Configure.

  3. Go to the Checkout tab, and check the ENABLE ACH PAYMENTS FROM COMPANIES box.

  4. Click Save.

To enable ACH payments from Individuals in the Checkout flow

Important:

To enable ACH payments in the Checkout flow for your individual customers, ensure that the ENABLE ACH PAYMENTS FROM COMPANIES box is also checked.

  1. Go to Commerce > Websites > Configuration.

  2. Select your website and domain, and click Configure.

  3. Go to the Checkout tab.

  4. Check the ENABLE ACH PAYMENTS FROM COMPANIES and the ENABLE ACH PAYMENTS FROM INDIVIDUALS boxes.

  5. Click Save.

Related Topics

ACH Payments
Prerequisites for ACH Payments
User Experience

General Notices