1. Commerce
  2. Store Front
  3. Web Store Transactions
  4. Payment Options
  5. ACH Payments
  6. Set Up ACH Payments

Set Up ACH Payments

To set up ACH payments on your Commerce website, complete the following tasks:

Note:

If you want to use ACH Payments during checkout, you’ll also need to enable the Allow non-credit card payment methods during checkout feature (Commerce > Websites > Website List > [your website] > Shopping tab > Payments Page).

Create a Payment Instrument for ACH Payments

You can create payment instruments in two ways:

  • You create a payment instrument using the Order Management feature in NetSuite.

  • Your customer creates a payment instrument on your Commerce website. See User Experience.

Note:

To create a payment instrument, you’ll first need to enable the Payment Instruments feature (Setup > Company > Enable Features > Transactions > Payment Processing).

Follow the steps in the Order Management help topic, Payment Instruments, to set up a payment instrument in NetSuite.

To create an ACH account for a customer:

  1. Go to Lists > Relationships > Customers, and select the customer you want to create an ACH account for.

  2. Go to the Financial subtab and the Payment Instruments subtab.

  3. Click New ACH.

  4. Fill out the following fields on the ACH payment instrument page:

    • Type — Select ACH.

    • Payment Method — Select your ACH payment method.

    • Limit — Enter the limit per transaction for this account.

    • Bank Account Number — Enter the bank account number, up to 20 digits.

    • Account Type — Select Checking, Corporate Checking, or Saving.

    • Routing Number — Enter the nine-digit routing number.

    • Bank Name — Enter the name of the bank. Bank Name is not displayed as a required field in NetSuite but is required for your Commerce website.

    • Account Owner Name — Enter the name of the account owner.

    • Customer Consent — Enter a customer consent message to be included with all ACH transmissions using this account.

  5. Click Save to finish.

Enable ACH Payments

Configure ACH Payments for Make a Payment and Checkout flows in the SuiteCommerce Configuration record.

In the Make a Payment flow, you can offer the ACH payment method to customers paying invoices in the My Account area of your site. In the Checkout flow, you can offer the ACH payment method for customers who have their customer profile set to Company or Individual.

See Payment Instrument ACH Subtab for information about configuring ACH payment instruments.

To enable ACH payments for Make a Payment:

  1. Go to Commerce > Websites > Configuration.

  2. Select your website and domain, and click Configure.

  3. Go to the Payment Instruments & Methods subtab and the Payment Instrument ACH subtab.

  4. Check the Enable ACH Payments for Make a Payment box.

  5. Click Save to finish.

To enable ACH payments from Companies in the Checkout flow

  1. Go to Commerce > Websites > Configuration.

  2. Select your website and domain, and click Configure.

  3. Go to the Payment Instruments & Methods tab and the Payment Instrument ACH subtab.

  4. Check the Enable ACH Payments from Companies Using Checkout box.

  5. Click Save to finish.

To enable ACH payments from Individuals in the Checkout flow

  1. Go to Commerce > Websites > Configuration.

  2. Select your website and domain, and click Configure.

  3. Go to the Payment Instruments & Methods tab and the Payment Instrument ACH subtab.

  4. Check the >Enable ACH Payments from Individuals Using Checkout box.

  5. Click Save to finish.

Related Topics

General Notices