Testing NetSuite Connector Order Sync

After setting up NetSuite Connector and NetSuite for integration and syncs, you can perform syncing of a test order to NetSuite.

Before you start testing, consider the following:

To sync a test order to NetSuite:

  1. Set up a test order in your marketplace or cart.

  2. Log in to NetSuite Connector.

  3. On the left panel, select the relevant connector and account.

  4. Go to Data Flows > Orders to open the Order Dashboard.

  5. Click Retrieve.

  6. On the Retrieve Order Into FarApp window, in the Order ID field, enter your test order ID in the Order ID field and click Retrieve.

    NetSuite Connector will import the order from your marketplace or cart. The order will appear in the Order Dashboard with the status, In Farapp (Automatic Sync Disabled). If you don't see the order, refresh the page.

  7. On the Order Dashboard, click the pencil icon under Action, then click Post Order To NetSuite. NetSuite Connector will post the order to NetSuite.

    If your order posts successfully, the status will indicate Order Posted - Waiting For Shipment.

    If there's a problem posting your order to NetSuite, the status will indicate Error Posting to NetSuite.

Verifying NetSuite Connector Order Sync

After your order imports to NetSuite, log in and verify that it posted correctly.

For instance, check the Sales Order record for the posted item and verify the following:

Note:

Since NetSuite can be customized, the location of information might vary depending on your setup. This example is based on the most common NetSuite configuration, but your information may display differently.

If you encounter an error, refer to the Troubleshooting Order or Fulfillment Sync Errors in NetSuite Connector.

Related Topics

General Notices