Checking Accounts for NetSuite Connector Deployment
If you are connected to sandbox account, then prior to going live you need to switch accounts before activating your syncs. Switching NetSuite account does not affect the mappings, but ensure that the field IDs and internal IDs mapped are same in the production NetSuite account.
To switch from sandbox to production account:
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If NetSuite Connector SuiteApp is installed in your sandbox, uninstall the SuiteApp.
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Install the NetSuite Connector SuiteApp in your production account.
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After installing the NetSuite Connector SuiteApp in your production account, complete the connection between your production NetSuite account and NetSuite Connector.
Note:When switching from sandbox to production, NetSuite Connector purges the current data including orders, products, and refunds. This data must be purged to avoid conflict with the data on your production account. Note that only the data from NetSuite Connector is purged, no data from marketplaces or carts is purged.
Multiple Connectors Going Live
If you have multiple connectors that you want to set live, do not enable all the syncs at the same time. You should enable one connector sync at a time and maintain a time gap between enabling two connector syncs. During the time gap, check for issues with your orders and items.
3PLs
3PL shipping software like ShipStation and ShipWorks that requires you to manually schedule pulling of new orders through NetSuite Connector do not have a separate go-live process. The connector is considered as live when several days worth of orders have synced through NetSuite Connector. Other 3PLs have order and fulfillment sync buttons that can be enabled from the NetSuite Connector dashboard.