Account Requirements for Intelligent Item Recommendations

Intelligent item recommendations are available on any account that has Customer Relationship Management, SuiteCommerce, or SuiteCommerce Advanced enabled. Whether a particular type of recommendation is available in a specific site or subsidiary, depends upon the following:

Type of Recommendation	Subsidiary/Site Requirements
Order or cart items Customers who bought this also bought Recently viewed items Customer purchase history	At least 50 items in the catalog A minimum number of transactions in the past 12 months
Buy Again	A minimum number of repeat purchases in the past 12 months
Alternative Items	At least 50 items in the catalog A system-supported language, excluding Vietnamese

Type of Recommendation

Subsidiary/Site Requirements

Order or cart items
Customers who bought this also bought
Recently viewed items
Customer purchase history

At least 50 items in the catalog
A minimum number of transactions in the past 12 months

Buy Again

A minimum number of repeat purchases in the past 12 months

Alternative Items

At least 50 items in the catalog
A system-supported language, excluding Vietnamese

Your account must meet further criteria if you want to use intelligent recommendations on a SuiteCommerce or SuiteCommerce Advanced website. For more information about additional requirements, see Account Requirements for Intelligent Item Recommendations for Websites. For more information about system-supported languages, see Configuring Multiple Languages.

To check which types of recommendations are available for a subsidiary or a site, go to Commerce > Marketing > Intelligent Recommendations > Recommendation Availability.

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