Changing the Preferred Order Form for NetSuite Connector
NetSuite Connector posts orders to your preferred form for each record type. For orders, that’s usually your preferred sales order form. For Amazon FBA or Shopify POS orders, it might be a cash sale form. To change the form NetSuite Connector uses, either update the preferred form in NetSuite or create a mapping in NetSuite Connector.
For more information about changing the preferred form in NetSuite, read Defining Preferred Forms.
Creating a Form Mapping in NetSuite Connector
This process changes the order form NetSuite Connector uses to post orders. You can also use it for the customer form by picking the Customer tab in step 4 below.
If you pick a form that doesn’t match the sync type, like a cash sale form for sales orders, you’ll get an error during sync.
To create a form mapping in NetSuite Connector:
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Log in to app.farapp.com.
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Select the connector and the relevant account.
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Go to Mappings > Orders.
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Click the Order tab.
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Click Add Mapping.
The Add NetSuite Mapping popup window opens.
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From the NetSuite Field list, select Custom Form.
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Click Add Mapping.
The mapping is added to the Other Transaction Item Mappings page.
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Click Close.
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In the new row, in the
<Marketplace or Cart Name>Field / Fixed Value column, if this field in not a dropdown list, click Reload NetSuite Lists.After the reload process completes, the field changes to a dropdown list.
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Click the list in the NetSuite Field/Fixed Value column and select the form that you want to use.
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Click Save.