Changing the Preferred Order Form for NetSuite Connector
NetSuite Connector posts orders to your preferred form for the relevant transaction or other record type. For orders, this form will be your preferred sales order form. For Amazon FBA or Shopify POS orders, the form can be a cash sale form. To change the form that NetSuite Connector uses to post orders, either change the preferred form in NetSuite or create a mapping in NetSuite Connector.
For more information about changing the preferred form in NetSuite, read Defining Preferred Forms.
Creating a Form Mapping in NetSuite Connector
This procedure changes the order form that NetSuite Connector uses to post the orders. This procedure can also be applied to the customer form by selecting Customer tab in step 4 below.
If you assign a form that is not relevant for a sync, like cash sale form for syncing sales orders, you get an error during sync.
To create a form mapping in NetSuite Connector:
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Log in to app.farapp.com.
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Select the connector and the relevant account.
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Go to Mappings > Orders.
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Click the Order tab.
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Click Add Mapping.
The Add NetSuite Mapping popup window opens.
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From the NetSuite Field list, select Custom Form.
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Click Add Mapping.
The mapping is added to the Other Transaction Item Mappings page.
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Click Close.
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In the newly added row, in the
<Marketplace or Cart Name>Field / Fixed Value column, if this field in not a dropdown list, click Reload NetSuite Lists.After the reload process completes, the field changes to a dropdown list.
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Click the list in the NetSuite Field/Fixed Value column and select the form that you want to use.
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Click Save.